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Software outdated for transfering videos

Last response: in Windows 7
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August 4, 2010 9:13:31 PM

I can't transfer my videos from my PV-DV401 to my computer because I have Windows 7. What can I do

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August 4, 2010 11:27:10 PM

Jean44,

I checked to see if your camcorder is compatible with Windows 7 - http://www.microsoft.com/windows/compatibility/windows-...

It looks like there are no Windows 7 or Vista drivers for the PV-DV401 available. In that case, you should run it in Windows XP compatibility mode:

1. Right click on the icon for the program.

2. Click on properties.

3. Now click on the compatibility tab.

4. Under compatibility, check “Run this program in compatibility mode for:”

5. In the drop down box select Windows XP.

6. Under privilege level check mark "Run this program as an administrator".

7. Click on “Apply”.

8. Click on “OK”.

For more info on this method, you should visit http://windows.microsoft.com/en-us/windows7/Make-older-...

Let me know if this works for you.

- Jake

Windows Outreach Team
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August 5, 2010 3:02:10 PM

jakes_winteam said:
Jean44,
Thank you for your help. It still doesn't work. The message comes back Both USB and iLINK cables are disconnected or Power Switch on DVC is off.
I have the USB connected & DVC is on. I don't have iLINK cable. My instruction book gives instructions for USB or iLINK. I don't need both.


I checked to see if your camcorder is compatible with Windows 7 - http://www.microsoft.com/windows/compatibility/windows-...

It looks like there are no Windows 7 or Vista drivers for the PV-DV401 available. In that case, you should run it in Windows XP compatibility mode:

1. Right click on the icon for the program.

2. Click on properties.

3. Now click on the compatibility tab.

4. Under compatibility, check “Run this program in compatibility mode for:”

5. In the drop down box select Windows XP.

6. Under privilege level check mark "Run this program as an administrator".

7. Click on “Apply”.

8. Click on “OK”.

For more info on this method, you should visit http://windows.microsoft.com/en-us/windows7/Make-older-...

Let me know if this works for you.

- Jake

Windows Outreach Team

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August 5, 2010 3:02:24 PM

Best answer selected by Jean44.
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