Trend micro virus scanning with hotmail downloads

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings - within the last week I am unable to download files that have been
sent to me by clients. These files have an extension of .qbb and are
QuickBooks back up files. Many clients upload these files to me and since
the "trend micro" conversion from McAfee I am unable to download these files.
Being an accountant and it being "year-end" this has put a serious damper on
my ability to view client files. Can you help me?

 

[Jerry]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Ask the tech support folks at 'trend micro'.

"golfguy146" <golfguy146@discussions.microsoft.com> wrote in message
news:3B3A1BED-2635-4A5D-8EF9-4753E9473CEF@microsoft.com...
> Greetings - within the last week I am unable to download files that have
> been
> sent to me by clients. These files have an extension of .qbb and are
> QuickBooks back up files. Many clients upload these files to me and since
> the "trend micro" conversion from McAfee I am unable to download these
> files.
> Being an accountant and it being "year-end" this has put a serious damper
> on
> my ability to view client files. Can you help me?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

"Jerry1" wrote:
> Ask the tech support folks at 'trend micro'.
>
> "golfguy146" <golfguy146@discussions.microsoft.com> wrote in
> message
> news:3B3A1BED-2635-4A5D-8EF9-4753E9473CEF@microsoft.com...
> > Greetings - within the last week I am unable to download
> files that have
> > been
> > sent to me by clients. These files have an extension of
> .qbb and are
> > QuickBooks back up files. Many clients upload these files
> to me and since
> > the "trend micro" conversion from McAfee I am unable to
> download these
> > files.
> > Being an accountant and it being "year-end" this has put a
> serious damper
> > on
> > my ability to view client files. Can you help me?

Have them zip them?

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