G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

This error code has come up every time i have tried to sign
into msn messenger for the past 2 days and i havent got the
faintest idea what to do about it as the rest of the
internet works and the other 6 computers in my student
house work fine when i log in to messenger using their
computer. Could someone please tell me what to do as i am
going nuts here as my fone is broken and this is the only
way i can get in contact with family and friends at present.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings Scotty,

Here are some suggestions you should check/try if you haven't already:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.


"scotty1" <anonymous@discussions.microsoft.com> wrote in message
news:1f4d01c4f8a0$50ceea50$a501280a@phx.gbl...
> This error code has come up every time i have tried to sign
> into msn messenger for the past 2 days and i havent got the
> faintest idea what to do about it as the rest of the
> internet works and the other 6 computers in my student
> house work fine when i log in to messenger using their
> computer. Could someone please tell me what to do as i am
> going nuts here as my fone is broken and this is the only
> way i can get in contact with family and friends at present.
 

Scotty

Distinguished
Jul 14, 2001
63
0
18,630
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Hi, thanks alot for your suggestions but unfortunately it
still doesnt work. Is there anything at all i can do to get
it working again? it just makes no sense as i can sign in
on other people computers and yet know one (not just me)
can sign in to msn on my computer. Is it the computer or msn?
>-----Original Message-----
>Greetings Scotty,
>
>Here are some suggestions you should check/try if you
haven't already:
>
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify that
you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
>something smaller (under 10-12 characters), then try
signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton Internet
Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the allowed
list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button, and
when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>All posts unless otherwise specified are (c) 2004 Jonathan
Kay.
>You *must* contact me for redistribution rights.
>
>
>"scotty1" <anonymous@discussions.microsoft.com> wrote in
message
>news:1f4d01c4f8a0$50ceea50$a501280a@phx.gbl...
>> This error code has come up every time i have tried to sign
>> into msn messenger for the past 2 days and i havent got the
>> faintest idea what to do about it as the rest of the
>> internet works and the other 6 computers in my student
>> house work fine when i log in to messenger using their
>> computer. Could someone please tell me what to do as i am
>> going nuts here as my fone is broken and this is the only
>> way i can get in contact with family and friends at
present.
>
>
>.
>