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Windows messenger help can't log in

Last response: in Windows XP
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Anonymous
February 14, 2005 6:31:01 PM

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Everytime i try to log in it says "Signing into .NET Messenger Service failed
beacause the service could not to found. Please make sure that your connected
to the internet."

However I am connected, ican sign into hotmail and the Met Messenger Service
says it's active .....can anybody help me?

More about : windows messenger log

February 27, 2005 1:33:17 AM

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

i'm having the sane problems here. did you ever get this
issue resolved? if so what is the remedy? did this
problem coincide with a windows or norton update.
>-----Original Message-----
>Everytime i try to log in it says "Signing into .NET
Messenger Service failed
>beacause the service could not to found. Please make
sure that your connected
>to the internet."
>
>However I am connected, ican sign into hotmail and the
Met Messenger Service
>says it's active .....can anybody help me?
>.
>
Anonymous
February 27, 2005 4:56:29 PM

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings Dave,

Since you can't immediately login, remember that you can might try logging into the Web
Messenger, at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.


"dave" <anonymous@discussions.microsoft.com> wrote in message
news:1d3801c51c96$392279c0$a401280a@phx.gbl...
> i'm having the sane problems here. did you ever get this
> issue resolved? if so what is the remedy? did this
> problem coincide with a windows or norton update.
>>-----Original Message-----
>>Everytime i try to log in it says "Signing into .NET
> Messenger Service failed
>>beacause the service could not to found. Please make
> sure that your connected
>>to the internet."
>>
>>However I am connected, ican sign into hotmail and the
> Met Messenger Service
>>says it's active .....can anybody help me?
>>.
>>
!