Archived from groups: alt.sys.pc-clone.dell (More info?)

In article <1125852799.648365.200940@g44g2000cwa.googlegroups.com>,
mutuee@hotmail.com says...
> Have purchased a Dell Latitude C600/C500 model PP01L at the Salvation
> Army's outlet store.
> I can not access any drives (CD, Hard-drive, floppy-drive) nor can I
> access CMOS-Setup. I simply receive a Message: "" This computer system,
> # 52WJP01-595B, is protected by a password authentication system. You
> cannot access the data on this computer without the correct password.
> Please type in the primary or administrator password and press <Enter>
> ""
> I noticed that the website postings mentioned " latitude.exe "
> (password generator file/program) which I tried but it is geared to
> only receiving 5 (five) characters for the Service_Tag_# input to this
> program-file. I also used "Latitude_MasterPW.exe" but that does not do
> it either. Does anyone know the file-name and where I can download the
> correct Dell Password-Generator to solve my problem that will work for
> "my" Dell model (C600/C500) Latitude?
> Any help would be appreciated. Dell only helps those who can ""prove""
> ownership (prove they are the original purchaser)!
> My Dell is a: Latitude C600/C500 modle PP01L
> Computer system: # 5ZWJP01-595B
> Service Tag #: 5ZWJP01
> Express Service Code: 13054894417
> Thanks in advance

Did you call Dell?

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