G
Guest
Guest
Archived from groups: alt.cellular.nextel (More info?)
I submitted a claim today for an I836 that got melted when it fell into a
Frialator (sp?). The claim process went very well, until they told me there
was a $100 deductible. On this page:
http://www.nextel.com/en/support/service_repair/direct_protect_ins.shtml and
in the downloadable brochure at
http://www.nextel.com/assets/pdfs/en/support/guides/services/equipment/direct_protect.pdf
the I836 is not on the list of phones with a $100 deductible. They said they
were sorry about that, sorry that the web site and the brochure were out of
date, nothing they can do, the deductible is still $100.
Any thoughts on whether this is worth pursuing? Has anyone ever had any luck
with Nextel in a similar situation?
Thanks,
--
~ Kathleen Anderson
I submitted a claim today for an I836 that got melted when it fell into a
Frialator (sp?). The claim process went very well, until they told me there
was a $100 deductible. On this page:
http://www.nextel.com/en/support/service_repair/direct_protect_ins.shtml and
in the downloadable brochure at
http://www.nextel.com/assets/pdfs/en/support/guides/services/equipment/direct_protect.pdf
the I836 is not on the list of phones with a $100 deductible. They said they
were sorry about that, sorry that the web site and the brochure were out of
date, nothing they can do, the deductible is still $100.
Any thoughts on whether this is worth pursuing? Has anyone ever had any luck
with Nextel in a similar situation?
Thanks,
--
~ Kathleen Anderson