Runtime Error

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings,

Do you happen to be running Norton Antivirus? Recent versions of Norton Antivirus added a
new
"instant messaging scanning" feature, which can conflict with Messenger and cause it to also
keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in
the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger or Windows Messenger and
click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"mlittle" <mlittle@discussions.microsoft.com> wrote in message
news:8285876D-16D4-4D62-A589-EAE618638DAD@microsoft.com...
>I am getting a runtime error on Windows 2000 Professional (SP4) system when
> trying to run Windows Messenger.
>
> Program: C:\Program Files\Messenger\msmsgs.exe
>
> R6025
> -pure virtual function call
>
> I searched MS's knowledge base, but the only resolution that I can find
> specifies to modify the code. Has anyone seen this error and have a working
> solution?

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Has anyone found a resolution to this? In my case, if I log on as an
administrator it works fine, if i log on as normal user it does not. This
situation only affects one machine out of 50 configured almost exactly the
same. I do not have any antivirus running that monitors messaging services.

Thanks in advance, Jeff

"mlittle" wrote:

> No, I run McAfee. Only my Windows 2000 systems are experiencing this
> problem. All my Windows XP systems run fine.
>
> "Jonathan Kay [MVP]" wrote:
>
> > Greetings,
> >
> > Do you happen to be running Norton Antivirus? Recent versions of Norton Antivirus added a
> > new
> > "instant messaging scanning" feature, which can conflict with Messenger and cause it to also
> > keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in
> > the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
> > Options, then Instant Messenger then uncheck MSN Instant Messenger or Windows Messenger and
> > click OK.
> > ____________________________________________
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> >
> > "mlittle" <mlittle@discussions.microsoft.com> wrote in message
> > news:8285876D-16D4-4D62-A589-EAE618638DAD@microsoft.com...
> > >I am getting a runtime error on Windows 2000 Professional (SP4) system when
> > > trying to run Windows Messenger.
> > >
> > > Program: C:\Program Files\Messenger\msmsgs.exe
> > >
> > > R6025
> > > -pure virtual function call
> > >
> > > I searched MS's knowledge base, but the only resolution that I can find
> > > specifies to modify the code. Has anyone seen this error and have a working
> > > solution?
> >
> >
> >