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connection problem or something else?

Last response: in Windows XP
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May 22, 2005 3:49:56 PM

Archived from groups: microsoft.public.windowsxp.messenger,microsoft.public.msn.messenger (More info?)

Hi.

I use Messenger as a way to keep in touch with my gf in the States (as I am
in Europe for the moment...)
We experience some problems though...
Sometimes when I 'invite' her to an audio or video conversation she does not
get that invitation...
Same happens when I send a file or photo...
This does not happen all the time, but enough to be irritating...

When she invites me to a video or audio conversation, somtimes my computer
freezes for a few seconds, but after that it seems to work fine... But at
other times the video conversation or audio conversation just cannot seem to
make the connection, and it cancels automatically because it times out...

We both use the last version of Messenger (7)...

So my question is: what could be the problem?
I have a router and firewall, she only has a router...
I have turned the firewall off, but this does not seem to improve the
chances of a succesfull connection...
Both use windows XP...

Thanks in advance for the help///

More about : connection problem

Anonymous
May 22, 2005 5:23:12 PM

Archived from groups: microsoft.public.windowsxp.messenger,microsoft.public.msn.messenger (More info?)

Greetings,

Sadly, the "don't see the invitation" issue happens to a number of people (including me) and
it is -highly- irritating.

If Messenger can't make a direct connection between you and your contact, it may make use a
relay server (which may or may not work). Instead to improve your reliability with
Messenger, your router(s) need to support Universal Plug and Play (UPnP). A wide of variety
of NATs (like routers) support UPnP now, but you may need to turn it on in the configuration
for the device/router or obtain a newer firmware release from the device manufacturer that
does support UPnP (or at least makes it use UPnP properly).
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"TFT" <amar251096REMOVETHIS@yahoo.com> wrote in message
news:429055a2$0$16812$dbd4d001@news.wanadoo.nl...
> Hi.
>
> I use Messenger as a way to keep in touch with my gf in the States (as I am
> in Europe for the moment...)
> We experience some problems though...
> Sometimes when I 'invite' her to an audio or video conversation she does not
> get that invitation...
> Same happens when I send a file or photo...
> This does not happen all the time, but enough to be irritating...
>
> When she invites me to a video or audio conversation, somtimes my computer
> freezes for a few seconds, but after that it seems to work fine... But at
> other times the video conversation or audio conversation just cannot seem to
> make the connection, and it cancels automatically because it times out...
>
> We both use the last version of Messenger (7)...
>
> So my question is: what could be the problem?
> I have a router and firewall, she only has a router...
> I have turned the firewall off, but this does not seem to improve the
> chances of a succesfull connection...
> Both use windows XP...
>
> Thanks in advance for the help///
>
>
May 24, 2005 8:41:23 AM

Archived from groups: microsoft.public.windowsxp.messenger,microsoft.public.msn.messenger (More info?)

"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:ekpEvLvXFHA.3996@TK2MSFTNGP10.phx.gbl...
> Greetings,
>
> Sadly, the "don't see the invitation" issue happens to a number of people
(including me) and
> it is -highly- irritating.
>
> If Messenger can't make a direct connection between you and your contact,
it may make use a
> relay server (which may or may not work). Instead to improve your
reliability with
> Messenger, your router(s) need to support Universal Plug and Play (UPnP).
A wide of variety
> of NATs (like routers) support UPnP now, but you may need to turn it on in
the configuration
> for the device/router or obtain a newer firmware release from the device
manufacturer that
> does support UPnP (or at least makes it use UPnP properly).
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "TFT" <amar251096REMOVETHIS@yahoo.com> wrote in message
> news:429055a2$0$16812$dbd4d001@news.wanadoo.nl...
> > Hi.
> >
> > I use Messenger as a way to keep in touch with my gf in the States (as I
am
> > in Europe for the moment...)
> > We experience some problems though...
> > Sometimes when I 'invite' her to an audio or video conversation she does
not
> > get that invitation...
> > Same happens when I send a file or photo...
> > This does not happen all the time, but enough to be irritating...
> >
> > When she invites me to a video or audio conversation, somtimes my
computer
> > freezes for a few seconds, but after that it seems to work fine... But
at
> > other times the video conversation or audio conversation just cannot
seem to
> > make the connection, and it cancels automatically because it times
out...
> >
> > We both use the last version of Messenger (7)...
> >
> > So my question is: what could be the problem?
> > I have a router and firewall, she only has a router...
> > I have turned the firewall off, but this does not seem to improve the
> > chances of a succesfull connection...
> > Both use windows XP...
> >
> > Thanks in advance for the help///
> >
> >
>
>

Again, many thanks Jonathan!

Marco
Related resources
May 24, 2005 3:26:21 PM

Archived from groups: microsoft.public.windowsxp.messenger,microsoft.public.msn.messenger (More info?)

"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:ekpEvLvXFHA.3996@TK2MSFTNGP10.phx.gbl...
> Greetings,
>
> Sadly, the "don't see the invitation" issue happens to a number of people
(including me) and
> it is -highly- irritating.
>
> If Messenger can't make a direct connection between you and your contact,
it may make use a
> relay server (which may or may not work). Instead to improve your
reliability with
> Messenger, your router(s) need to support Universal Plug and Play (UPnP).
A wide of variety
> of NATs (like routers) support UPnP now, but you may need to turn it on in
the configuration
> for the device/router or obtain a newer firmware release from the device
manufacturer that
> does support UPnP (or at least makes it use UPnP properly).
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "TFT" <amar251096REMOVETHIS@yahoo.com> wrote in message
> news:429055a2$0$16812$dbd4d001@news.wanadoo.nl...
> > Hi.
> >
> > I use Messenger as a way to keep in touch with my gf in the States (as I
am
> > in Europe for the moment...)
> > We experience some problems though...
> > Sometimes when I 'invite' her to an audio or video conversation she does
not
> > get that invitation...
> > Same happens when I send a file or photo...
> > This does not happen all the time, but enough to be irritating...
> >
> > When she invites me to a video or audio conversation, somtimes my
computer
> > freezes for a few seconds, but after that it seems to work fine... But
at
> > other times the video conversation or audio conversation just cannot
seem to
> > make the connection, and it cancels automatically because it times
out...
> >
> > We both use the last version of Messenger (7)...
> >
> > So my question is: what could be the problem?
> > I have a router and firewall, she only has a router...
> > I have turned the firewall off, but this does not seem to improve the
> > chances of a succesfull connection...
> > Both use windows XP...
> >
> > Thanks in advance for the help///
> >
> >
>
>
Ok, but what if we both have UPnP enabled?
Shouldn't that have solved the problem?
Both of us have the latest firmware...

The problem solves itself when we reboot...
Only for so long though...

Marco
Anonymous
May 28, 2005 7:58:48 PM

Archived from groups: microsoft.public.windowsxp.messenger,microsoft.public.msn.messenger (More info?)

TFT,
My son was experiencing a similar problem with his gf in US; he has now
installed a Voice over Internet Protocol (VoIP) programme, PC-to-PC is free
and PC-to-Phone is cheaper than normal commercial networks. The
transmission is better than both Messengers (without distortion, delays or
interruptions) He downloaded his system from www.skype.com and hasn't
regretted his conversion to VoIP.
Derek N

"TFT" <amar251096REMOVETHIS@yahoo.com> wrote in message
news:4292f313$0$97581$dbd4b001@news.wanadoo.nl...
>
> "Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
> news:ekpEvLvXFHA.3996@TK2MSFTNGP10.phx.gbl...
>> Greetings,
>>
>> Sadly, the "don't see the invitation" issue happens to a number of people
> (including me) and
>> it is -highly- irritating.
>>
>> If Messenger can't make a direct connection between you and your contact,
> it may make use a
>> relay server (which may or may not work). Instead to improve your
> reliability with
>> Messenger, your router(s) need to support Universal Plug and Play (UPnP).
> A wide of variety
>> of NATs (like routers) support UPnP now, but you may need to turn it on
>> in
> the configuration
>> for the device/router or obtain a newer firmware release from the device
> manufacturer that
>> does support UPnP (or at least makes it use UPnP properly).
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "TFT" <amar251096REMOVETHIS@yahoo.com> wrote in message
>> news:429055a2$0$16812$dbd4d001@news.wanadoo.nl...
>> > Hi.
>> >
>> > I use Messenger as a way to keep in touch with my gf in the States (as
>> > I
> am
>> > in Europe for the moment...)
>> > We experience some problems though...
>> > Sometimes when I 'invite' her to an audio or video conversation she
>> > does
> not
>> > get that invitation...
>> > Same happens when I send a file or photo...
>> > This does not happen all the time, but enough to be irritating...
>> >
>> > When she invites me to a video or audio conversation, somtimes my
> computer
>> > freezes for a few seconds, but after that it seems to work fine... But
> at
>> > other times the video conversation or audio conversation just cannot
> seem to
>> > make the connection, and it cancels automatically because it times
> out...
>> >
>> > We both use the last version of Messenger (7)...
>> >
>> > So my question is: what could be the problem?
>> > I have a router and firewall, she only has a router...
>> > I have turned the firewall off, but this does not seem to improve the
>> > chances of a succesfull connection...
>> > Both use windows XP...
>> >
>> > Thanks in advance for the help///
>> >
>> >
>>
>>
> Ok, but what if we both have UPnP enabled?
> Shouldn't that have solved the problem?
> Both of us have the latest firmware...
>
> The problem solves itself when we reboot...
> Only for so long though...
>
> Marco
>
>
May 28, 2005 9:41:40 PM

Archived from groups: microsoft.public.windowsxp.messenger,microsoft.public.msn.messenger (More info?)

"Derek N" <anomynous@discussions.microsoft.com> wrote in message
news:#NNak14YFHA.3864@TK2MSFTNGP10.phx.gbl...
> TFT,
> My son was experiencing a similar problem with his gf in US; he has now
> installed a Voice over Internet Protocol (VoIP) programme, PC-to-PC is
free
> and PC-to-Phone is cheaper than normal commercial networks. The
> transmission is better than both Messengers (without distortion, delays or
> interruptions) He downloaded his system from www.skype.com and hasn't
> regretted his conversion to VoIP.
> Derek N
>
Hi Derek,

Thanks for the tip.

TFT
!