Archived from groups: microsoft.public.windowsxp.messenger (
More info?)
Hi,
Glad to hear it
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.
"marguerite" <marguerite@discussions.microsoft.com> wrote in message
news
B51DAC4-81B7-43A7-8F7F-2D7827C01F93@microsoft.com...
> Thankyou Johnathon Your suggestion about the options on messenger and
> advanced settings and unchecking all the options worked ..I can sign on to
> messenger now...
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings Iain,
>>
>> Since you can't immediately login, remember that you can try logging into the Web
>> Messenger,
>> at least until you can restore your normal Messenger functionality:
>>
http://webmessenger.msn.com
>>
>> However, here are some suggestions you should check/try if you haven't already.
>>
>> 1. The date on your computer needs to be set properly -- double click the clock verify
>> that
>> the time and date are set.
>> 2. If your password information is not saved, verify that you are typing it in with the
>> correct case (uppercase or lowercase).
>> 3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
>> something smaller (under 10-12 characters), then try signing in again.
>> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
>> that Messenger doesn't have the correct rights to access the Internet, especially since
>> you
>> upgraded. You may need to re/add Messenger to the allowed list of programs in your
>> firewall
>> if this is the case.
>> 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
>> restarting it and see if that helps the situation. You also might try uninstalling an
>> installed firewall, to verify that it isn't causing a problem (even if it is disabled).
>> 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
>> Internet Options, then click the Delete Files button, and when that's complete click the
>> Delete Cookies button.
>> 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
>> Internet Options, then Advanced tab, scroll to the Security section, and verify that
>> "Check
>> for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use
>> SSL
>> 3.0' is checked, then click OK.
>> 8. Click Start, then Run, and enter the following:
>> regsvr32 softpub.dll
>> then click OK
>> and do the same for the following:
>> regsvr32 wintrust.dll
>> regsvr32 initpki.dll
>> 9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection
>> category,
>> click the Advanced Settings button, uncheck all the options, click OK twice and then try
>> again.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources -
http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "Iain Mc" <IainMc@discussions.microsoft.com> wrote in message
>> news:1C86F5BF-6F17-47B0-91DE-00BB9E21C975@microsoft.com...
>> > Hi
>> > I can't sign into Windows Messeneger. My password and log in are definately
>> > correct. When I try it says the service is temporary unavailable but when I
>> > check the site it says that it is available. Its been doing this for days.
>> > I think it might be something to do with cookies because i can't read my
>> > emails at a different email address either. Could anyone help me with the
>> > messenger problem?
>> > Only thing I think could have changed any setting was that I tried to set up
>> > a wireless network the other day.
>>
>>
>>