Dell Cpomputer - Email Access problem

Archived from groups: alt.sys.pc-clone.dell (More info?)

I just purchased a Dell Dininison 5100 for my son to use at this home.
He has Verizon DSL. For some reason, we can't open any email inbox -
either Yahoo or MSN.

For example, on Yahoo Mail I can get to the main page that shows the
folders and Inbox, but when I attempt to open the Inbox, the browser
just freezes and never opens to the Inbox page.

However, when I'm in his home, using my IBM laptop I can connect to via
his DSL and have no problem reading any mail account. Something is
blocking access to email and I can't figure out what that is. I
disabled both the Windows Firewall and the Norton Firewall that can
pre-installed. The problem persisted.


I called Dell and they want me to pay for 'software' support. I
refused since the computer is just few days old and the only software
on the machine was pre-loaded by Dell.

Anyone have an idea of what's going on?