sims error

Forum Games General : PC Gaming - sims error

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Hi can anyone help please?

i have just bought the sims 2, i loaded all 4 cd's without a problem, and the installation was completed.

when i try to click on the icon to start the game, a small box appears with no writing in, just a red cross, i have no idea why its doing this and would appreciate any suggestions

i can start up the sims body shop with no problem, its just the main application that refuses to work

im running on windows xp

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