Lost files

[ronald]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I received a virus alert so checked the computer and
found that two files were infected. On virus was removed
OK but the other could not be removed and Norton advised
removing the files and re-installing.So far I have been
unable to locate and restore these files, they are:
Windows\system32\MAPISRVR.exe and Gapi32.dll Any advice
will be appreciated.

Ron

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Error Message: <Systemroot>\System32\Mapisrvr.exe Cannot
Access a Necessary File, "Gapi32.dll"
http://support.microsoft.com/default.aspx?scid=kb;en-us;320550

WinDoctor cannot fix the error "'C:\WINNT\System32\MAPISRVR.EXE'
cannot access a necessary file 'Gapi32.dll'"
http://service4.symantec.com/SUPPORT/nunt.nsf/ca9f46bcffa4bc3285256aa30052353c/7607b31f7355c0e2882569c4004da492?OpenDocument

The gapi32.dll file can be found on your Microsoft Office
installation CD.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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"Ronald" <anonymous@discussions.microsoft.com> wrote in message:
news:1645501c41efd$465f0cd0$a001280a@phx.gbl...

|I received a virus alert so checked the computer and
| found that two files were infected. On virus was removed
| OK but the other could not be removed and Norton advised
| removing the files and re-installing.So far I have been
| unable to locate and restore these files, they are:
| Windows\system32\MAPISRVR.exe and Gapi32.dll Any advice
| will be appreciated.
|
| Ron