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Rebooting after trying system restore

Last response: in Windows 7
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August 11, 2010 12:25:56 AM

Hello,

I am on windows 7. i had a problem with media player after a update. I could not uninstall the update. So I thought system restore. It started rebooting. Then it going to the HP screen then reboots like that over and over. I tried getting into safe mode. It locked up then. I have searched everywhere for help. Got any ideas?

This started after i accidently plugged the cell phone headphone in instad of the pc ones. That started it not having sound on music.

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a b $ Windows 7
August 11, 2010 8:19:59 PM

you may have caused a catastrophic failure on the MB
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August 11, 2010 8:51:26 PM

I called HP tech support the took over and fixed it. Thank you
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August 21, 2010 12:18:33 AM

Best answer selected by magman74.
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