Win7 updates

[number13]

had to install win7 again, hardware failure( HDD) so I installed W7 64bit, like it a lot more than 32bit, but my updates are failing to install, under Services.msc there is no Automatic Updates, there is a Win updater, cannot run %systemroot%, from the command prompt, any ideas anyone

 

[jakes_winteam]

Do they install, and then the system restarts followed by an error message that says something like, "Windows updates not installed. Reverting changes. Do not power off system" ?

Try resetting the Windows Update components and then installing the updates in a clean boot.

Reset the Windows Update components by clicking the "Fix It" button at theis Microsoft support page - http://support.microsoft.com/kb/971058

Click "Run" and then follow the steps in the Fix It Wizard.

Then clean boot your computer and install updates. To cleanly boot your Windows 7 machine, follow the steps in this support article - http://support.microsoft.com/?id=929135

Hope this works.

- Jake

Windows Outreach Team

 

[number13]

did most of that,(how do I do a clean boot in 7) all it says is it failed, but I found a work arround I like better than the MSFT updater, after updating now it says error 646, which I am told is a registry problem, I dsabled the auto updates and will not update , not the best solution, but MSFT updates have always been a problem causing issue with me, but is a issue with the updates, even though the work arround is a lot easier, after rebooting the computer has issues, just like XP and Vista

 

[jakes_winteam]

The second link I gave you in my post above provides instructions for clean booting in both Vista and Windows 7 - http://support.microsoft.com/?id=929135

I'm glad to hear you've come to terms with Windows Update causing problems , but if you like, I'd urge you to at least try troubleshooting the issue. You can run the Windows Update troubleshooter by clicking Start > Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under System and Security, click Fix problems with Windows Update.

Hope this helps in some way.

- Jake

Windows Outreach Team

 

[number13]

the troubleshooter cannot resolve the problem