Archived from groups: alt.sys.pc-clone.dell (More info?)
Is there GENERAL difference between these two?
Mel
Is there GENERAL difference between these two?
Mel
Latitude vs.Inspiron
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Archived from groups: alt.sys.pc-clone.dell (More info?)
MZB wrote:
> Is there GENERAL difference between these two?
>
> Mel
>
>
The Lat's are more geared toward business users; they are more rugged,
generally offer a trackpoint (in addition to a touchpad), and they are
more likely to have more aggressive components (eg. the D610 has the
newer 7X0 processor, the I600m still uses the older 7Y5 processors where
Y=X-1). A side benefit of going Lat is that they will include a base 3
yr warranty and you can still ask to have the Windows install CD
included with the order.
MZB wrote:
> Is there GENERAL difference between these two?
>
> Mel
>
>
The Lat's are more geared toward business users; they are more rugged,
generally offer a trackpoint (in addition to a touchpad), and they are
more likely to have more aggressive components (eg. the D610 has the
newer 7X0 processor, the I600m still uses the older 7Y5 processors where
Y=X-1). A side benefit of going Lat is that they will include a base 3
yr warranty and you can still ask to have the Windows install CD
included with the order.
Archived from groups: alt.sys.pc-clone.dell (More info?)
Nicholas Andrade wrote:
>> Is there GENERAL difference between these two?
> A side benefit of going Lat is that they will include a base 3 yr
> warranty and you can still ask to have the Windows install CD included
> with the order.
I've received (without ordering anything special) a Windows installation CD
with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
Gerhard
Nicholas Andrade wrote:
>> Is there GENERAL difference between these two?
> A side benefit of going Lat is that they will include a base 3 yr
> warranty and you can still ask to have the Windows install CD included
> with the order.
I've received (without ordering anything special) a Windows installation CD
with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
Gerhard
Archived from groups: alt.sys.pc-clone.dell (More info?)
>The Lat's are more geared toward business users; they are more rugged,
>generally offer a trackpoint (in addition to a touchpad), and they are
>more likely to have more aggressive components (eg. the D610 has the
>newer 7X0 processor, the I600m still uses the older 7Y5 processors where
>Y=X-1). A side benefit of going Lat is that they will include a base 3
>yr warranty and you can still ask to have the Windows install CD
>included with the order.
Which raises an interesting question. Why is it harder to get a
warranty on the "more rugged" machines?
-Joel
----------------------------------------------------------------------------
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----------------------------------------------------------------------------
>The Lat's are more geared toward business users; they are more rugged,
>generally offer a trackpoint (in addition to a touchpad), and they are
>more likely to have more aggressive components (eg. the D610 has the
>newer 7X0 processor, the I600m still uses the older 7Y5 processors where
>Y=X-1). A side benefit of going Lat is that they will include a base 3
>yr warranty and you can still ask to have the Windows install CD
>included with the order.
Which raises an interesting question. Why is it harder to get a
warranty on the "more rugged" machines?
-Joel
----------------------------------------------------------------------------
Free 35mm lens & digital camera reviews: http://www.exc.com/photography
----------------------------------------------------------------------------
Archived from groups: alt.sys.pc-clone.dell (More info?)
"Dr. Joel M. Hoffman" wrote:
>
> >The Lat's are more geared toward business users; they are more rugged,
> >generally offer a trackpoint (in addition to a touchpad), and they are
> >more likely to have more aggressive components (eg. the D610 has the
> >newer 7X0 processor, the I600m still uses the older 7Y5 processors where
> >Y=X-1). A side benefit of going Lat is that they will include a base 3
> >yr warranty and you can still ask to have the Windows install CD
> >included with the order.
>
> Which raises an interesting question. Why is it harder to get a
> warranty on the "more rugged" machines?
I'm not sure what you mean.
Not only do the "more rugged" machines typically have better standard
warrantees, purchasing them also gives the buyer more options, as far
as the level of warranty purchased.
Notan
"Dr. Joel M. Hoffman" wrote:
>
> >The Lat's are more geared toward business users; they are more rugged,
> >generally offer a trackpoint (in addition to a touchpad), and they are
> >more likely to have more aggressive components (eg. the D610 has the
> >newer 7X0 processor, the I600m still uses the older 7Y5 processors where
> >Y=X-1). A side benefit of going Lat is that they will include a base 3
> >yr warranty and you can still ask to have the Windows install CD
> >included with the order.
>
> Which raises an interesting question. Why is it harder to get a
> warranty on the "more rugged" machines?
I'm not sure what you mean.
Not only do the "more rugged" machines typically have better standard
warrantees, purchasing them also gives the buyer more options, as far
as the level of warranty purchased.
Notan
Archived from groups: alt.sys.pc-clone.dell (More info?)
"Gerhard Fiedler" <lists@connectionbrazil.com> wrote in message
news:11f5t82j5zb5j$.1i0cw0x8nayzl$.dlg@40tude.net...
> Nicholas Andrade wrote:
>
>>> Is there GENERAL difference between these two?
>
>> A side benefit of going Lat is that they will include a base 3 yr
>> warranty and you can still ask to have the Windows install CD included
>> with the order.
>
> I've received (without ordering anything special) a Windows installation
> CD
> with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
>
> Gerhard
Yes, and that policy has changed, at least in the US
"Gerhard Fiedler" <lists@connectionbrazil.com> wrote in message
news:11f5t82j5zb5j$.1i0cw0x8nayzl$.dlg@40tude.net...
> Nicholas Andrade wrote:
>
>>> Is there GENERAL difference between these two?
>
>> A side benefit of going Lat is that they will include a base 3 yr
>> warranty and you can still ask to have the Windows install CD included
>> with the order.
>
> I've received (without ordering anything special) a Windows installation
> CD
> with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
>
> Gerhard
Yes, and that policy has changed, at least in the US
Archived from groups: alt.sys.pc-clone.dell (More info?)
>>>>> Tom Scales writes:
Tom> "Gerhard Fiedler" <lists@connectionbrazil.com> wrote in message
news> 11f5t82j5zb5j$.1i0cw0x8nayzl$.dlg@40tude.net...
>> Nicholas Andrade wrote:
>>
>>>> Is there GENERAL difference between these two?
>>
>>> A side benefit of going Lat is that they will include a base 3 yr
>>> warranty and you can still ask to have the Windows install CD included
>>> with the order.
>>
>> I've received (without ordering anything special) a Windows installation
>> CD
>> with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
>>
>> Gerhard
Tom> Yes, and that policy has changed, at least in the US
With my mother's new Dim 5100, an XP-Home CD came, and no
resource (driver) cd. This is from Outlet.
I will be downloading all the drivers and burning her a CD
with them on it.
--
Andrew Hall
(Now reading Usenet in alt.sys.pc-clone.dell...)
>>>>> Tom Scales writes:
Tom> "Gerhard Fiedler" <lists@connectionbrazil.com> wrote in message
news> 11f5t82j5zb5j$.1i0cw0x8nayzl$.dlg@40tude.net...
>> Nicholas Andrade wrote:
>>
>>>> Is there GENERAL difference between these two?
>>
>>> A side benefit of going Lat is that they will include a base 3 yr
>>> warranty and you can still ask to have the Windows install CD included
>>> with the order.
>>
>> I've received (without ordering anything special) a Windows installation
>> CD
>> with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
>>
>> Gerhard
Tom> Yes, and that policy has changed, at least in the US
With my mother's new Dim 5100, an XP-Home CD came, and no
resource (driver) cd. This is from Outlet.
I will be downloading all the drivers and burning her a CD
with them on it.
--
Andrew Hall
(Now reading Usenet in alt.sys.pc-clone.dell...)
Archived from groups: alt.sys.pc-clone.dell (More info?)
>> >The Lat's are more geared toward business users; they are more rugged,
>> >[...]
>>
>> Which raises an interesting question. Why is it harder to get a
>> warranty on the "more rugged" machines?
>
>I'm not sure what you mean.
My experience was that the Inspiron 2200 came with 4 years of on-site
"everything covered" warranty included for under $800, but the
original post suggested that the Latitude notebooks are more rugged
than the Inspirion.
-Joel
----------------------------------------------------------------------------
Free 35mm lens & digital camera reviews: http://www.exc.com/photography
----------------------------------------------------------------------------
>> >The Lat's are more geared toward business users; they are more rugged,
>> >[...]
>>
>> Which raises an interesting question. Why is it harder to get a
>> warranty on the "more rugged" machines?
>
>I'm not sure what you mean.
My experience was that the Inspiron 2200 came with 4 years of on-site
"everything covered" warranty included for under $800, but the
original post suggested that the Latitude notebooks are more rugged
than the Inspirion.
-Joel
----------------------------------------------------------------------------
Free 35mm lens & digital camera reviews: http://www.exc.com/photography
----------------------------------------------------------------------------
Archived from groups: alt.sys.pc-clone.dell (More info?)
"Dr. Joel M. Hoffman" wrote:
>
> >> >The Lat's are more geared toward business users; they are more rugged,
> >> >[...]
> >>
> >> Which raises an interesting question. Why is it harder to get a
> >> warranty on the "more rugged" machines?
> >
> >I'm not sure what you mean.
>
> My experience was that the Inspiron 2200 came with 4 years of on-site
> "everything covered" warranty included for under $800, but the
> original post suggested that the Latitude notebooks are more rugged
> than the Inspirion.
The Latitudes have always been part of Dell's business line and,
consequently, are a bit more roadworthy.
When you say, "4 years of on-site 'everything covered'," what
kind of time response and, when you're using phone support, is
it outsourced?
Somehow, I doubt that $800 is gonna get you a computer *and*
top-of-the-line support.
Notan
"Dr. Joel M. Hoffman" wrote:
>
> >> >The Lat's are more geared toward business users; they are more rugged,
> >> >[...]
> >>
> >> Which raises an interesting question. Why is it harder to get a
> >> warranty on the "more rugged" machines?
> >
> >I'm not sure what you mean.
>
> My experience was that the Inspiron 2200 came with 4 years of on-site
> "everything covered" warranty included for under $800, but the
> original post suggested that the Latitude notebooks are more rugged
> than the Inspirion.
The Latitudes have always been part of Dell's business line and,
consequently, are a bit more roadworthy.
When you say, "4 years of on-site 'everything covered'," what
kind of time response and, when you're using phone support, is
it outsourced?
Somehow, I doubt that $800 is gonna get you a computer *and*
top-of-the-line support.
Notan
Archived from groups: alt.sys.pc-clone.dell (More info?)
<ahall@no-spam-panix.com> wrote in message
news:kpgek7aqy0e.fsf@panix3.panix.com...
>>>>>> Tom Scales writes:
>
> Tom> "Gerhard Fiedler" <lists@connectionbrazil.com> wrote in message
> news> 11f5t82j5zb5j$.1i0cw0x8nayzl$.dlg@40tude.net...
> >> Nicholas Andrade wrote:
> >>
> >>>> Is there GENERAL difference between these two?
> >>
> >>> A side benefit of going Lat is that they will include a base 3 yr
> >>> warranty and you can still ask to have the Windows install CD
> included
> >>> with the order.
> >>
> >> I've received (without ordering anything special) a Windows
> installation
> >> CD
> >> with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
> >>
> >> Gerhard
>
> Tom> Yes, and that policy has changed, at least in the US
>
> With my mother's new Dim 5100, an XP-Home CD came, and no
> resource (driver) cd. This is from Outlet.
>
> I will be downloading all the drivers and burning her a CD
> with them on it.
>
>
>
>
>
> --
> Andrew Hall
Interestingly, my outlet I9300 came with media too. My 'regular' I6000 did
not automatically (same media though).
Have to say I love both and both are very rugged
Tom
<ahall@no-spam-panix.com> wrote in message
news:kpgek7aqy0e.fsf@panix3.panix.com...
>>>>>> Tom Scales writes:
>
> Tom> "Gerhard Fiedler" <lists@connectionbrazil.com> wrote in message
> news> 11f5t82j5zb5j$.1i0cw0x8nayzl$.dlg@40tude.net...
> >> Nicholas Andrade wrote:
> >>
> >>>> Is there GENERAL difference between these two?
> >>
> >>> A side benefit of going Lat is that they will include a base 3 yr
> >>> warranty and you can still ask to have the Windows install CD
> included
> >>> with the order.
> >>
> >> I've received (without ordering anything special) a Windows
> installation
> >> CD
> >> with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
> >>
> >> Gerhard
>
> Tom> Yes, and that policy has changed, at least in the US
>
> With my mother's new Dim 5100, an XP-Home CD came, and no
> resource (driver) cd. This is from Outlet.
>
> I will be downloading all the drivers and burning her a CD
> with them on it.
>
>
>
>
>
> --
> Andrew Hall
Interestingly, my outlet I9300 came with media too. My 'regular' I6000 did
not automatically (same media though).
Have to say I love both and both are very rugged
Tom
Archived from groups: alt.sys.pc-clone.dell (More info?)
to add to this confusion... i recently received a replacement hard disk for
a laptop that did not come with a windows cd... but the replacement hard
disk came with a cd! i never made the windows cd as i already have plenty,
but it was a nice surprise.
as for latitude vs inspiron... when people say that the latitude are more
geared toward business that means the following... 'real' docking stations
are available for some latitude models but no inspiron models, longer
product life cycle in the latitude line means that the first laptop a
company deploys is the same as the late one deployed months later, and some
models are the same as latitude in almost every way except the quality of
the case.... but having said all that, just get which ever is a better
value for you at the time when you need to buy... the prices sea saw between
home sales and business sales... shop hard and get a great value.
"Tom Scales" <tomtoo@softhome.net> wrote in message
news:KRh_e.150938$p_1.89123@tornado.tampabay.rr.com...
>
> <ahall@no-spam-panix.com> wrote in message
> news:kpgek7aqy0e.fsf@panix3.panix.com...
>>>>>>> Tom Scales writes:
>>
>> Tom> "Gerhard Fiedler" <lists@connectionbrazil.com> wrote in message
>> news> 11f5t82j5zb5j$.1i0cw0x8nayzl$.dlg@40tude.net...
>> >> Nicholas Andrade wrote:
>> >>
>> >>>> Is there GENERAL difference between these two?
>> >>
>> >>> A side benefit of going Lat is that they will include a base 3 yr
>> >>> warranty and you can still ask to have the Windows install CD
>> included
>> >>> with the order.
>> >>
>> >> I've received (without ordering anything special) a Windows
>> installation
>> >> CD
>> >> with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
>> >>
>> >> Gerhard
>>
>> Tom> Yes, and that policy has changed, at least in the US
>>
>> With my mother's new Dim 5100, an XP-Home CD came, and no
>> resource (driver) cd. This is from Outlet.
>>
>> I will be downloading all the drivers and burning her a CD
>> with them on it.
>>
>>
>>
>>
>>
>> --
>> Andrew Hall
>
> Interestingly, my outlet I9300 came with media too. My 'regular' I6000
> did not automatically (same media though).
>
> Have to say I love both and both are very rugged
>
> Tom
>
to add to this confusion... i recently received a replacement hard disk for
a laptop that did not come with a windows cd... but the replacement hard
disk came with a cd! i never made the windows cd as i already have plenty,
but it was a nice surprise.
as for latitude vs inspiron... when people say that the latitude are more
geared toward business that means the following... 'real' docking stations
are available for some latitude models but no inspiron models, longer
product life cycle in the latitude line means that the first laptop a
company deploys is the same as the late one deployed months later, and some
models are the same as latitude in almost every way except the quality of
the case.... but having said all that, just get which ever is a better
value for you at the time when you need to buy... the prices sea saw between
home sales and business sales... shop hard and get a great value.
"Tom Scales" <tomtoo@softhome.net> wrote in message
news:KRh_e.150938$p_1.89123@tornado.tampabay.rr.com...
>
> <ahall@no-spam-panix.com> wrote in message
> news:kpgek7aqy0e.fsf@panix3.panix.com...
>>>>>>> Tom Scales writes:
>>
>> Tom> "Gerhard Fiedler" <lists@connectionbrazil.com> wrote in message
>> news> 11f5t82j5zb5j$.1i0cw0x8nayzl$.dlg@40tude.net...
>> >> Nicholas Andrade wrote:
>> >>
>> >>>> Is there GENERAL difference between these two?
>> >>
>> >>> A side benefit of going Lat is that they will include a base 3 yr
>> >>> warranty and you can still ask to have the Windows install CD
>> included
>> >>> with the order.
>> >>
>> >> I've received (without ordering anything special) a Windows
>> installation
>> >> CD
>> >> with both Inspirons I bought: 7500 (Win2k) and 8200 (WinXP).
>> >>
>> >> Gerhard
>>
>> Tom> Yes, and that policy has changed, at least in the US
>>
>> With my mother's new Dim 5100, an XP-Home CD came, and no
>> resource (driver) cd. This is from Outlet.
>>
>> I will be downloading all the drivers and burning her a CD
>> with them on it.
>>
>>
>>
>>
>>
>> --
>> Andrew Hall
>
> Interestingly, my outlet I9300 came with media too. My 'regular' I6000
> did not automatically (same media though).
>
> Have to say I love both and both are very rugged
>
> Tom
>
Archived from groups: alt.sys.pc-clone.dell (More info?)
Christopher Muto wrote:
> as for latitude vs inspiron... when people say that the latitude are more
> geared toward business that means the following... 'real' docking stations
> are available for some latitude models but no inspiron models, longer
> product life cycle in the latitude line means that the first laptop a
> company deploys is the same as the late one deployed months later, and some
> models are the same as latitude in almost every way except the quality of
> the case....
Along those lines I also noticed Lat's tend to include real serial and
parallel ports, but most of the newer inspirons do not (only the I600m
seems to be the exception).
Christopher Muto wrote:
> as for latitude vs inspiron... when people say that the latitude are more
> geared toward business that means the following... 'real' docking stations
> are available for some latitude models but no inspiron models, longer
> product life cycle in the latitude line means that the first laptop a
> company deploys is the same as the late one deployed months later, and some
> models are the same as latitude in almost every way except the quality of
> the case....
Along those lines I also noticed Lat's tend to include real serial and
parallel ports, but most of the newer inspirons do not (only the I600m
seems to be the exception).
Archived from groups: alt.sys.pc-clone.dell (More info?)
>When you say, "4 years of on-site 'everything covered'," what
>kind of time response and, when you're using phone support, is
>it outsourced?
Well, that's sort of a sore topic. The promise is next-day on-site.
Over the years, I've needed support four times. The first three Dell
came the next day and fixed everything.
Last time (and I spent quite a bit of time on this forum complaining
about Dell's response time), it took Dell over a week.
But the promise is next-day on-site, everything covered, even if you
drop the computer.
-Joel
----------------------------------------------------------------------------
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----------------------------------------------------------------------------
>When you say, "4 years of on-site 'everything covered'," what
>kind of time response and, when you're using phone support, is
>it outsourced?
Well, that's sort of a sore topic. The promise is next-day on-site.
Over the years, I've needed support four times. The first three Dell
came the next day and fixed everything.
Last time (and I spent quite a bit of time on this forum complaining
about Dell's response time), it took Dell over a week.
But the promise is next-day on-site, everything covered, even if you
drop the computer.
-Joel
----------------------------------------------------------------------------
Free Torah and Mishna printouts in Hebrew: http://liturgy.exc.com/
----------------------------------------------------------------------------
Archived from groups: alt.sys.pc-clone.dell (More info?)
On Thu, 29 Sep 2005 12:53:21 GMT, joel@exc.com (Dr. Joel M. Hoffman)
wrote:
>>When you say, "4 years of on-site 'everything covered'," what
>>kind of time response and, when you're using phone support, is
>>it outsourced?
>
>Well, that's sort of a sore topic. The promise is next-day on-site.
>
>Over the years, I've needed support four times. The first three Dell
>came the next day and fixed everything.
>
>Last time (and I spent quite a bit of time on this forum complaining
>about Dell's response time), it took Dell over a week.
>
>But the promise is next-day on-site, everything covered, even if you
>drop the computer.
>
>-Joel
>
when i purchased my D810 lat i was told that there were only 2 things
not covered by warranty. one was theft and oddly enough the other was
animal urine. weird.
73,
rich, n9dko
On Thu, 29 Sep 2005 12:53:21 GMT, joel@exc.com (Dr. Joel M. Hoffman)
wrote:
>>When you say, "4 years of on-site 'everything covered'," what
>>kind of time response and, when you're using phone support, is
>>it outsourced?
>
>Well, that's sort of a sore topic. The promise is next-day on-site.
>
>Over the years, I've needed support four times. The first three Dell
>came the next day and fixed everything.
>
>Last time (and I spent quite a bit of time on this forum complaining
>about Dell's response time), it took Dell over a week.
>
>But the promise is next-day on-site, everything covered, even if you
>drop the computer.
>
>-Joel
>
when i purchased my D810 lat i was told that there were only 2 things
not covered by warranty. one was theft and oddly enough the other was
animal urine. weird.
73,
rich, n9dko
Archived from groups: alt.sys.pc-clone.dell (More info?)
Rich wrote:
>
> On Thu, 29 Sep 2005 12:53:21 GMT, joel@exc.com (Dr. Joel M. Hoffman)
> wrote:
>
> >>When you say, "4 years of on-site 'everything covered'," what
> >>kind of time response and, when you're using phone support, is
> >>it outsourced?
> >
> >Well, that's sort of a sore topic. The promise is next-day on-site.
> >
> >Over the years, I've needed support four times. The first three Dell
> >came the next day and fixed everything.
> >
> >Last time (and I spent quite a bit of time on this forum complaining
> >about Dell's response time), it took Dell over a week.
> >
> >But the promise is next-day on-site, everything covered, even if you
> >drop the computer.
> >
> >-Joel
> >
> when i purchased my D810 lat i was told that there were only 2 things
> not covered by warranty. one was theft and oddly enough the other was
> animal urine. weird.
Animal urine, huh?
Human urine's OK, though. (I'd love to hear *that* call to Tech Support!) <g>
As you said, "Weird."
Notan
Rich wrote:
>
> On Thu, 29 Sep 2005 12:53:21 GMT, joel@exc.com (Dr. Joel M. Hoffman)
> wrote:
>
> >>When you say, "4 years of on-site 'everything covered'," what
> >>kind of time response and, when you're using phone support, is
> >>it outsourced?
> >
> >Well, that's sort of a sore topic. The promise is next-day on-site.
> >
> >Over the years, I've needed support four times. The first three Dell
> >came the next day and fixed everything.
> >
> >Last time (and I spent quite a bit of time on this forum complaining
> >about Dell's response time), it took Dell over a week.
> >
> >But the promise is next-day on-site, everything covered, even if you
> >drop the computer.
> >
> >-Joel
> >
> when i purchased my D810 lat i was told that there were only 2 things
> not covered by warranty. one was theft and oddly enough the other was
> animal urine. weird.
Animal urine, huh?
Human urine's OK, though. (I'd love to hear *that* call to Tech Support!) <g>
As you said, "Weird."
Notan
Archived from groups: alt.sys.pc-clone.dell (More info?)
Rich <nobody@nowhere.com> wrote:
>when i purchased my D810 lat i was told that there were only 2 things
>not covered by warranty. one was theft and oddly enough the other was
>animal urine. weird.
Many other things can be repaired, but either of those require
complete replacement. Cats have been known to be jealous of their
owners fascination with 'that other thing that's not me'. 8*|
Rich <nobody@nowhere.com> wrote:
>when i purchased my D810 lat i was told that there were only 2 things
>not covered by warranty. one was theft and oddly enough the other was
>animal urine. weird.
Many other things can be repaired, but either of those require
complete replacement. Cats have been known to be jealous of their
owners fascination with 'that other thing that's not me'. 8*|
Archived from groups: alt.sys.pc-clone.dell (More info?)
On Thu, 29 Sep 2005 10:11:51 -0400, William P. N. Smith <> wrote:
>Rich <nobody@nowhere.com> wrote:
>>when i purchased my D810 lat i was told that there were only 2 things
>>not covered by warranty. one was theft and oddly enough the other was
>>animal urine. weird.
>
>Many other things can be repaired, but either of those require
>complete replacement. Cats have been known to be jealous of their
>owners fascination with 'that other thing that's not me'. 8*|
LOL...i guess! i asked dell if the warranty would be honored if the
unit were doused with human urine. they assured me it would and that
a DNA test would not be ordered. ;o)
7,
rich, n9dko
On Thu, 29 Sep 2005 10:11:51 -0400, William P. N. Smith <> wrote:
>Rich <nobody@nowhere.com> wrote:
>>when i purchased my D810 lat i was told that there were only 2 things
>>not covered by warranty. one was theft and oddly enough the other was
>>animal urine. weird.
>
>Many other things can be repaired, but either of those require
>complete replacement. Cats have been known to be jealous of their
>owners fascination with 'that other thing that's not me'. 8*|
LOL...i guess! i asked dell if the warranty would be honored if the
unit were doused with human urine. they assured me it would and that
a DNA test would not be ordered. ;o)
7,
rich, n9dko
Archived from groups: alt.sys.pc-clone.dell (More info?)
"Dr. Joel M. Hoffman" <joel@exc.com> wrote in message
news:5tR_e.26061$Xa.10337@fe12.lga...
> >When you say, "4 years of on-site 'everything covered'," what
>>kind of time response and, when you're using phone support, is
>>it outsourced?
>
> Well, that's sort of a sore topic. The promise is next-day on-site.
And it is next day AFTER the tech gets the parts, if the tech is in the
mood. And no the tech wouldn't meet me in my office, he made me meet him at
the ship address for the computer, my home, which meant taking a day off.
Then he tried to convince me to let him remove software from my computer
rather than replacing the motherboard as directed by Dell.
"Dr. Joel M. Hoffman" <joel@exc.com> wrote in message
news:5tR_e.26061$Xa.10337@fe12.lga...
> >When you say, "4 years of on-site 'everything covered'," what
>>kind of time response and, when you're using phone support, is
>>it outsourced?
>
> Well, that's sort of a sore topic. The promise is next-day on-site.
And it is next day AFTER the tech gets the parts, if the tech is in the
mood. And no the tech wouldn't meet me in my office, he made me meet him at
the ship address for the computer, my home, which meant taking a day off.
Then he tried to convince me to let him remove software from my computer
rather than replacing the motherboard as directed by Dell.
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