Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
At least you have two options to consider whether disabiling the emailing
scanning or seeing if you can fix the problem.
Kaylene
"sherree" <anonymous@discussions.microsoft.com> wrote in message
news:78a201c43103$6b6b8d10$a001280a@phx.gbl...
> hello Kaylene
> thankyou for your response i will also check this out and
> print out for future reference.
> again ,thankyou very much for your assistance.
> Regards
> Sherree
>
> >-----Original Message-----
> >Most problems with Nortons can be found by searching the
> knowledge base
> >http://www.symantec.com/search/
> >
> >This was for V2002 but would be relevant to 2003
> >Ensure that your email program is configured to not
> automatically disconnect
> >after sending and receiving email
> >Examine your email program to ensure that it is not set
> to automatically
> >disconnect after sending and receiving email. NAV
> intercepts outgoing email and
> >scans them before they are sent to your email provider.
> If your email program is
> >set to automatically disconnect after sending and
> receiving email, then NAV
> >cannot complete the scanning process and will display
> this error message.
> >
> >To fix this problem, turn off the option to
> automatically disconnect after
> >sending and receiving email from within your email
> program. Consult your email
> >program's documentation for instructions on how to do
> this.
> >
> >To change the default time out for Outlook or Outlook
> Express
> >If the previous section did not fix the problem, and if
> you have Outlook or
> >Outlook Express, then try these steps to increase the
> Server time out period.
> > 1.. Start Outlook or Outlook Express.
> > 2.. Click Tools and Accounts.
> > 3.. Click the Mail Tab.
> > 4.. Select your email account, and then click
> Properties.
> > 5.. Click Advanced.
> > 6.. Move the slider under Server Timeouts to 2 minutes.
> > 7.. Click Apply, and then OK.
> > 8.. Send any email messages that are left in the in-
> box.
> >"Sherree" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:76ff01c430f2$93e2a6e0$a101280a@phx.gbl...
> >> hello
> >> when i try to send Emails in outlook Express ,i get an
> >> Error message: Nortons AV unable to send Mail Server
> was
> >> interupted. Please open Email Client and Re-send
> message
> >> from sent Folder.
> >> im running windows'98 nortons Anti Virus 2003.
> >> can anyone please help?
> >> very greatful for any answers
> >> thankyou.
> >> sherree
> >
> >.
> >