Symantec Enterprise VPN Client won't install

Archived from groups: alt.sys.pc-clone.dell (More info?)

<ntrangmar@gmail.com> wrote in message
news:1127924529.789220.144240@g47g2000cwa.googlegroups.com...
> Am getting a problem whilst trying to install Symantec Enterprise VPN
> Client version 7.0 on a newly-delivered Dell Inspiron 6000 under
> Windows XP with SP2.
>
> During installation, the laptop does a BSOD, with an error which talks
> about DRIVER_IRQL_NOT_LESS_OR_EQUAL, at which time the only way out is
> to powercycle the machine.
>
> On next reboot, the error repeats, along with a reference to NDIS.SYS.
>
> Windows has had all Windows Updates installed, and also has MS Office
> Pro, Spybot Search and Destroy, Spyware Blaster installed.
>
> Has anyone else had similar problems?
>
> We can recover using the F8 options on boot, and using the "last known
> good boot", but the VPN software simply doesn't run, despite the fact
> that XP is named on the packaging as a supported platform.
>
> Thanks in advance
>
> Neil Trangmar
>

Try installing it with your anti-virus disabled. Long-shot, but.

Archived from groups: alt.sys.pc-clone.dell (More info?)

> Try installing it with your anti-virus disabled. Long-shot, but.

Also worth trying, and this is even more obscure, but I know someone who
had trouble trying to install the Sims expansion packs, and had been sat
on one of them for 6 months, trying repeatedly, and getting nowhere.

Hit the EA website and do a search for some of the install tips for the
Sims - it basically tells you to kill *every* task / service with the
exception of about 10 "critical" ones, then try reinstalling.

It worked for me :-}

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**** My email address includes "ngspamtrap" and "@btinternet.com" ****

Archived from groups: alt.sys.pc-clone.dell (More info?)

"Colin Wilson" <void@btinternet.com> wrote in message
news:MPG.1da510602fee1f1898b476@news.individual.net...
>> Try installing it with your anti-virus disabled. Long-shot, but.
>
> Also worth trying, and this is even more obscure, but I know someone who
> had trouble trying to install the Sims expansion packs, and had been sat
> on one of them for 6 months, trying repeatedly, and getting nowhere.
>
> Hit the EA website and do a search for some of the install tips for the
> Sims - it basically tells you to kill *every* task / service with the
> exception of about 10 "critical" ones, then try reinstalling.
>
> It worked for me :-}
>
> --
> Please add the word "newsgroup" in the subject line of personal emails
> **** My email address includes "ngspamtrap" and "@btinternet.com" ****



Safe mode, if possible, for installation. ?


Stew

Archived from groups: alt.sys.pc-clone.dell (More info?)

> Safe mode, if possible, for installation. ?

Not for the Sims - just killing all but absolutely essential services

--
Please add the word "newsgroup" in the subject line of personal emails
**** My email address includes "ngspamtrap" and "@btinternet.com" ****

Archived from groups: alt.sys.pc-clone.dell (More info?)

is the client machine running windows xp home or pro?
likely reasons for blue screen is that you are running netbui...
http://tinyurl.com/dkbcm
or that some other application designed to control the network conections is
running... this buliten describes something that is pre-installed on
thinkpads...
http://tinyurl.com/csnvg
other than that you unfortunatley have to rely on symantecs telephone
support...
let us know if your resolve the problem.


<ntrangmar@gmail.com> wrote in message
news:1127924529.789220.144240@g47g2000cwa.googlegroups.com...
> Am getting a problem whilst trying to install Symantec Enterprise VPN
> Client version 7.0 on a newly-delivered Dell Inspiron 6000 under
> Windows XP with SP2.
>
> During installation, the laptop does a BSOD, with an error which talks
> about DRIVER_IRQL_NOT_LESS_OR_EQUAL, at which time the only way out is
> to powercycle the machine.
>
> On next reboot, the error repeats, along with a reference to NDIS.SYS.
>
> Windows has had all Windows Updates installed, and also has MS Office
> Pro, Spybot Search and Destroy, Spyware Blaster installed.
>
> Has anyone else had similar problems?
>
> We can recover using the F8 options on boot, and using the "last known
> good boot", but the VPN software simply doesn't run, despite the fact
> that XP is named on the packaging as a supported platform.
>
> Thanks in advance
>
> Neil Trangmar
>