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Just did a clean install of XP. Dell ZPS Gen 5, P4-D 840, 2gb RAM, X1900XT.

CDs are clean, not a scratch.

Install hangs at 62%.

Antivirus disabled, tried different CD drives, same problem.

Saw the other threads about install help. No joy.

Can anyone assist?

Thanks in advance!

-kj-

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Do you hear anything unusual from the drive? is it desperately trying to read the same data over and over again?

Reply to Anonymous

Thanks for replying.

No, nothing. Drive just chugs along through the 3rd CD and then stops. No activity - on the CD or HD. No prompts. Just nothing. System remains responsive and I can cancel, it uninstalls the portion that did make it.

I seem to recall having similar problems with other games and am suspecting my sound card drivers. It's an Audigy 2 ZS and it's given me problems before. I will try to update its drivers (though I am 99% sure doing so in the past had no effect. In fact I don't remember how I overcame this problem before - though it was with HL2, not this app.

Again, thanks.

-kj-

Reply to kevin_jarrett

That really sounds like a problem with your CD drive. Since you ruled out a defect CD (no scratches and fat stains, right?), I suspect either a badly burned CD (happens sometimes - even with retail game discs) or your CD (or DVD) drive is getting sloppy.

Things you can do:

If the CD is dirty; forget the cloth and breath trick. Just take it to the sink, wet the CD and your hands, take a lot of soap and gently rub the disc; the soap will prevent scratching it. Just be nice to the disc. Dry it with a clean towel. GENTLY. Just tap it dry. Use toilet paper if necessary(not the fattening and scentenig kind; did I mention that you have to be nice to the disc?).

If that don't help try another drive. Network mount it if necessary.

Reply to Anonymous

Thanks for the advice but it does the exact same thing on two different drives.

I will try cleaning it but it is spotless. Never touched. It's disc #3 of a 5 disk set required to install the game.

-kj-

Reply to kevin_jarrett

Ok then it IS a dud.

Return it; moanings over.

Reply to Anonymous
Tom's Hardware > Forum > Games General > Games General Discussions > Cannot install - hangs
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