Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Hi Louise,
> Should i still do what you suggested
Yep.
--
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org
<anonymous@discussions.microsoft.com> wrote in message
news:cdd701c43941$9eced8b0$a001280a@phx.gbl...
> Rick,
>
> The actual message reads
> Error 1311.
>
> E
ffice1.cab
>
> Should i still do what you suggested
>
> Cheers
> louise
>
>>-----Original Message-----
>>Hi,
>>
>>Try cleaning up the installer.
>>
>>Start/run services.msc, scroll down to "Windows
> Installer" and double click
>>it. Stop the service if it is running, set the startup
> type line to
>>disabled. Click apply/ok and reboot.
>>
>>Delete the contents of the temp folders, there may be a
> file in there
>>interfering with the setup routine of the installer. Get
> both:
>>
>>C:\Windows\temp
>>C:\Documents and Settings\<username>\local settings\temp
>>
>>Now reverse the first set of steps and reenable the
> Windows Installer (You
>>can just set the startup type to manual). Reboot.
>>
>>Turn off all other running programs, especially your
> antivirus software. Use
>>ctrl+shift+escape, if necessary, to "end task" on
> everything.
>>
>>Now retry installing some software. If it doesn't help,
> here are some
>>further articles that may:
>>
>>"Error 1719. The Windows Installer Service Could Not Be
> Accessed" Error
>>Message When You Try to Add or Remove a Program
>>http://support.microsoft.com/?kbid=315346
>>
>>Windows Installer Error 1619 When You Install from NTFS-
> Protected
>>Directories
>>http://support.microsoft.com/?kbid=316309
>>
>>OFF: "The Windows Installer Service Could Not Be
> Accessed" Error Message
>>When You Try to Install Office
>>http://support.microsoft.com/?kbid=324516
>>
>>--
>>Best of Luck,
>>
>>Rick Rogers aka "Nutcase" MS-MVP - Windows
>>Windows isn't rocket science! That's my other hobby!
>>http://mvp.support.microsoft.com/
>>Associate Expert - WinXP - Expert Zone
>>www.microsoft.com/windowsxp/expertzone
>>Win98 Help - www.rickrogers.org
>>
>>"louise" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:c3dd01c438af$97d18720$a401280a@phx.gbl...
>>>i am having trouble installing office 2000 on windows xp
>>> home edition, an error about office10 cad pops up and
>>> won't let me finish installing, what do i do?
>>
>>
>>.
>>