Can't update

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Trying to run the updates from Microsloth. I open IE, check for
updates and then select the ones I need. They download ok, but when
they try to install I get a blue screen of death. However, the screen
goes by too fast to read anything, and then the system reboots.
Anyone have an idea what is wrong?

--
email replies to geo_bob at earthlink dot net

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Start/run eventvwr.msc, see if there are any clues in the system and
application logs.

Locate the Windows Update.log under the %windir%, open it and scroll to the
bottom. Look for error codes and post back with them or research them here:
http://v4.windowsupdate.microsoft.com/troubleshoot/

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

<no_spam@no_where.invalid> wrote in message
news:ssh8a09dkms47kkgr29811m7c656dpv28h@4ax.com...
> Trying to run the updates from Microsloth. I open IE, check for
> updates and then select the ones I need. They download ok, but when
> they try to install I get a blue screen of death. However, the screen
> goes by too fast to read anything, and then the system reboots.
> Anyone have an idea what is wrong?
>
> --
> email replies to geo_bob at earthlink dot net

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"Rick \"Nutcase\" Rogers" <rick@mvps.org> wrote:

>Start/run eventvwr.msc, see if there are any clues in the system and
>application logs.
>
Nothing here that seemed to relate to updates.

>Locate the Windows Update.log under the %windir%, open it and scroll to the
>bottom. Look for error codes and post back with them or research them here:

Below is a cut from the log showing an attempt to update just a few
minutes ago.

D:\WUTemp\com_microsoft.824105_WXP_SP2_WinSE_48088_Critical_Express\WindowsXP-
KB824105-x86-ENU-express.EXE
2004-05-13 08:12:06 13:12:06 Success IUENGINE See
iuhist.xml for details: Download
finished
2004-05-13 08:12:06 13:12:06 Success IUENGINE Asynchronous
Install started
2004-05-13 08:12:06 13:12:06 Success IUENGINE Asynchronous
Install completed
startup
2004-05-16 09:27:36 14:27:36 Success IUCTL Starting
2004-05-16 09:28:04 14:28:04 Success IUCTL Downloaded
iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2004-05-16 09:28:04 14:28:04 Success IUCTL Current
iuengine.dll version:
5.4.3790.14
2004-05-16 09:28:04 14:28:04 Success IUCTL Current
iuctl.dll version: 5.4.3790.14
2004-05-16 09:28:04 14:28:04 Success IUENGINE Starting
2004-05-16 09:28:31 14:28:31 Success IUENGINE Determining
machine configuration
2004-05-16 09:28:32 14:28:32 Success IUENGINE Determining
machine configuration
2004-05-16 09:30:04 14:30:04 Success IUENGINE Querying
software update catalog
from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-16 09:30:12 14:30:12 Success IUENGINE Querying
software update catalog
from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-16 09:30:21 14:30:21 Success IUENGINE Querying
software update catalog
from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-16 09:31:15 14:31:15 Success IUENGINE Querying
software update catalog
from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-16 09:31:28 14:31:28 Success IUENGINE Determining
machine configuration
2004-05-16 09:31:42 14:31:42 Success IUENGINE Querying
software update catalog
from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
2004-05-16 09:36:13 14:36:13 Success IUENGINE Querying
software update catalog
from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-16 09:36:17 14:36:17 Success IUENGINE Asynchronous
Download started
2004-05-16 09:36:17 14:36:17 Success IUENGINE Download
destination root folder is:
D:\WUTemp
2004-05-16 09:36:18 14:36:18 Success IUENGINE Downloaded
file
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WINDOWSXP-
KB837001-X86-ENU-express_97fdc847788c118764c0e2ddd71f9b7.EXE
2004-05-16 09:36:18 14:36:18 Success IUENGINE Local path
D:\WUTemp\com_microsoft.837001_XP_SP1Only_WinSE_84421_Express\WINDOWSXP-KB
837001-X86-ENU-express.EXE
2004-05-16 09:36:19 14:36:19 Success IUENGINE Downloaded
file
http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-K
B824105-x86-ENU-express_0b59384ed7105f2048eec3b4c9eded6.EXE
2004-05-16 09:36:19 14:36:19 Success IUENGINE Local path
D:\WUTemp\com_microsoft.824105_WXP_SP2_WinSE_48088_Critical_Express\WindowsXP-
KB824105-x86-ENU-express.EXE
2004-05-16 09:36:20 14:36:20 Success IUENGINE See
iuhist.xml for details: Download
finished
2004-05-16 09:36:20 14:36:20 Success IUENGINE Asynchronous
Install started
2004-05-16 09:36:20 14:36:20 Success IUENGINE Asynchronous
Install completed
startup
==============================================================
I see the word success several time in the log. Could it be that the
updates are working, and the restarting the computer? If so that
would indicate the blue screen is related to another problem.
Sigh....

>http://v4.windowsupdate.microsoft.com/troubleshoot/

Will check this link too.
Thanks.
--
email replies to geo_bob at earthlink dot net

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Hi,

The updates shouldn't cause a blue screen, but I suspect the actual cause is
a program not terminating properly. Try terminating excess processes before
updating.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

<no_spam@no_where.invalid> wrote in message
news:qqvfa0ltt96ter90dabimsv4t4viribhsq@4ax.com...
> "Rick \"Nutcase\" Rogers" <rick@mvps.org> wrote:
>
>>Start/run eventvwr.msc, see if there are any clues in the system and
>>application logs.
>>
> Nothing here that seemed to relate to updates.
>
>>Locate the Windows Update.log under the %windir%, open it and scroll to
>>the
>>bottom. Look for error codes and post back with them or research them
>>here:
>
> Below is a cut from the log showing an attempt to update just a few
> minutes ago.
>
> D:\WUTemp\com_microsoft.824105_WXP_SP2_WinSE_48088_Critical_Express\WindowsXP-
> KB824105-x86-ENU-express.EXE
> 2004-05-13 08:12:06 13:12:06 Success IUENGINE See
> iuhist.xml for details: Download
> finished
> 2004-05-13 08:12:06 13:12:06 Success IUENGINE Asynchronous
> Install started
> 2004-05-13 08:12:06 13:12:06 Success IUENGINE Asynchronous
> Install completed
> startup
> 2004-05-16 09:27:36 14:27:36 Success IUCTL Starting
> 2004-05-16 09:28:04 14:28:04 Success IUCTL Downloaded
> iuident.cab from
> http://windowsupdate.microsoft.com/v4/ to C:\Program
> Files\WindowsUpdate\V4
> 2004-05-16 09:28:04 14:28:04 Success IUCTL Current
> iuengine.dll version:
> 5.4.3790.14
> 2004-05-16 09:28:04 14:28:04 Success IUCTL Current
> iuctl.dll version: 5.4.3790.14
> 2004-05-16 09:28:04 14:28:04 Success IUENGINE Starting
> 2004-05-16 09:28:31 14:28:31 Success IUENGINE Determining
> machine configuration
> 2004-05-16 09:28:32 14:28:32 Success IUENGINE Determining
> machine configuration
> 2004-05-16 09:30:04 14:30:04 Success IUENGINE Querying
> software update catalog
> from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-05-16 09:30:12 14:30:12 Success IUENGINE Querying
> software update catalog
> from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-05-16 09:30:21 14:30:21 Success IUENGINE Querying
> software update catalog
> from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-05-16 09:31:15 14:31:15 Success IUENGINE Querying
> software update catalog
> from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-05-16 09:31:28 14:31:28 Success IUENGINE Determining
> machine configuration
> 2004-05-16 09:31:42 14:31:42 Success IUENGINE Querying
> software update catalog
> from
> https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
> 2004-05-16 09:36:13 14:36:13 Success IUENGINE Querying
> software update catalog
> from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-05-16 09:36:17 14:36:17 Success IUENGINE Asynchronous
> Download started
> 2004-05-16 09:36:17 14:36:17 Success IUENGINE Download
> destination root folder is:
> D:\WUTemp
> 2004-05-16 09:36:18 14:36:18 Success IUENGINE Downloaded
> file
> http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WINDOWSXP-
> KB837001-X86-ENU-express_97fdc847788c118764c0e2ddd71f9b7.EXE
> 2004-05-16 09:36:18 14:36:18 Success IUENGINE Local path
> D:\WUTemp\com_microsoft.837001_XP_SP1Only_WinSE_84421_Express\WINDOWSXP-KB
> 837001-X86-ENU-express.EXE
> 2004-05-16 09:36:19 14:36:19 Success IUENGINE Downloaded
> file
> http://download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/WindowsXP-K
> B824105-x86-ENU-express_0b59384ed7105f2048eec3b4c9eded6.EXE
> 2004-05-16 09:36:19 14:36:19 Success IUENGINE Local path
> D:\WUTemp\com_microsoft.824105_WXP_SP2_WinSE_48088_Critical_Express\WindowsXP-
> KB824105-x86-ENU-express.EXE
> 2004-05-16 09:36:20 14:36:20 Success IUENGINE See
> iuhist.xml for details: Download
> finished
> 2004-05-16 09:36:20 14:36:20 Success IUENGINE Asynchronous
> Install started
> 2004-05-16 09:36:20 14:36:20 Success IUENGINE Asynchronous
> Install completed
> startup
> ==============================================================
> I see the word success several time in the log. Could it be that the
> updates are working, and the restarting the computer? If so that
> would indicate the blue screen is related to another problem.
> Sigh....
>
>>http://v4.windowsupdate.microsoft.com/troubleshoot/
>
> Will check this link too.
> Thanks.
> --
> email replies to geo_bob at earthlink dot net

 

[connectionwizard]

If you click on this link http://www.connectionwizard.comoj.com/ and go to my malware removal section, there is detailed instructions that will help you. just click on the instructions link. the software is totally free and very easy instructions on using it. Everyone needs to get all the microsoft updates before the worm hits. Microsoft updates has a patch so you won't get it. I hear it's a bad one too. Tell your friends about this site when you are done. The site is currently under construction but I do have all the links for the software up and starting the instructions, now so be patient. Instructions for the first one are already in there.