Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Unfortunately I don't have a system with NAV installed (in order to test). Thanks for the feedback Quek.
--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k
AumHa VSOP:
http://www.aumha.org
"Quek C C" <anonymous@discussions.microsoft.com> wrote in message news:1beba01c45133$40e94d70$a001280a@phx.gbl...
Dear Ramesh
Symantec's solution to the problem is to uninstall the
Norton Anti-virus programme and do a "clean" re-install.
I may try their suggestion. Thank you for your help!
Best regards
Quek
>-----Original Message-----
>Dear Ramesh
>
>The original Recycle Bin icon has been replaced by a
>standard file icon. It doesn't look like a folder icon
>to me.
>
>When I clicked "Create Shortcut" from the icon,
>another "Recycle Bin" icon also appeared as a standard
>file icon, which apparently has more context menu items
>than the first one. I don't know whether the context
>menu items in the second icon are the normal ones for
the
>actual Recycle Bin.
>
>I have contacted Symantec and I am waiting for their
>reply. If their solution can resolve the problem, I
will
>feedback to you.
>
>Thanks for your help!
>
>Best regards
>Quek
>
>>-----Original Message-----
>>>> Right-clicking the Recycle Bin icon shows the
>following context menu items
of 'Open', 'Explore', 'Empty
>Recycle
>>Bin', 'Create Shortcut' and 'Properties'.
>>
>>
>>This sounds normal to me. You mean, all the Recycle Bin
>functionality is working but the icon is displayed as a
>standard folder icon? And, have you sent a note to
>Symantec support, as suggested earlier?
>>
>>--
>>Ramesh - Microsoft MVP
>>Windows XP Shell
>>http://www.mvps.org/sramesh2k
>>---------------------------------------
>>What You Should Know About the Sasser Worm and It
>Variants:
>>http://www.microsoft.com/security/incident/sasser.asp
>>---------------------------------------
>>
>>
>>"Quek" <anonymous@discussions.microsoft.com> wrote in
>message news:ea9e01c43ce6$50b46200$a301280a@phx.gbl...
>>Dear Ramesh
>>
>>Tried out your method but it still doesn't work.
>>
>>Right-clicking the Recycle Bin icon shows the following
>>context menu items of 'Open', 'Explore', 'Empty Recycle
>>Bin', 'Create Shortcut' and 'Properties'.
>>
>>When I clicked 'Create Shortcut', a similar Recycle Bin
>>icon appeared showing context menu items
>>of 'Open', 'Explore', 'Empty Recycle Bin', 'Send
>>To', 'Cut', 'Copy', 'Create
>Shortcut', 'Delete', 'Rename'
>>and 'Properties'. Hope this information helps.
>>
>>Thank you very much!
>>
>>
>>Best regards
>>Quek
>>>-----Original Message-----
>>>Quek,
>>>
>>>Open Registry Editor (Regedit.exe) and navigate to:
>>>
>>>HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-
>>00AA002F954E}
>>>
>>>1. Backup the key by exporting it to a REG file
>>>2. Now, delete the key {645FF040-5081-101B-9F08-
>>00AA002F954E}
>>>3. Re-apply the fix suggested to you earlier.
>>>4. Type the command REGSVR32 /i SHELL32 in the RUN
>box,
>>and press Enter
>>>5. Restart Windows.
>>>
>>>If that does not help, post back with details - what
>are
>>the context menu items you see when you right-click the
>>Recycle Bin?
>>>
>>>--
>>>Ramesh - Microsoft MVP
>>>Windows XP Shell/User
>>>http://www.mvps.org/sramesh2k
>>>
>>>
>>>"Quek" <anonymous@discussions.microsoft.com> wrote in
>>message news:db8d01c43b4c$9bb4fee0$a601280a@phx.gbl...
>>>Thanks Rick!
>>>
>>>Tried your suggestion but the problem is still there.
>>>
>>>I recalled I might have checked "Show hidden files and
>>>folders" and unchecked "Hide protected operating
system
>>>files" when I was reinstalling Norton Internet
Security
>>>2004. Do you think it caused the problem? Thank you
>>>very much for your help!
>>>
>>>Best regards
>>>Quek
>>>>-----Original Message-----
>>>>Hi,
>>>>
>>>>Try MVP Kelly's Recycle Bin repair:
>>>>http://www.kellys-korner-xp.com/xp_tweaks.htm
>>>>
>>>>Line 64, on the right.
>>>>
>>>>--
>>>>Best of Luck,
>>>>
>>>>Rick Rogers aka "Nutcase" MS-MVP - Windows
>>>>Windows isn't rocket science! That's my other hobby!
>>>>http://mvp.support.microsoft.com/
>>>>Associate Expert - WinXP - Expert Zone
>>>>www.microsoft.com/windowsxp/expertzone
>>>>Win98 Help - www.rickrogers.org
>>>>
>>>>"Quek" <anonymous@discussions.microsoft.com> wrote in
>>>message
>>>>news:dbc901c43b2a$ac431840$a301280a@phx.gbl...
>>>>> Hi
>>>>>
>>>>> I recently reinstalled my Norton Internet Security
>>2004
>>>>> on my Windows XP Home Edition by using "Selective
>>>start-
>>>>> up" and checked "Load System Services".
>Installation
>>>was
>>>>> successful but the Recycle Bin icon was replaced by
a
>>>>> file icon with missing functions
>>>>> of "Search", "Cut", "Copy", "Delete" and "Rename".
>>>>>
>>>>> I followed instructions in Microsoft Knowledge Base
>>>>> Article 810869 ("Recycle Bin Does Not Appear on the
>>>>> Desktop") yet the problem persists. Is there
>another
>>>way
>>>>> to solve this problem?
>>>>>
>>>>> Thank you very much!
>>>>>
>>>>> Best regards
>>>>> Quek
>>.
>>
>.
>
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