Archived from groups: microsoft.public.windowsxp.newusers (More info?)
I keep getting a message to say the programme is not responding and will end - click end now or cancel. Whichever I do, the box keeps coming back. I also have several white boxes appearing in the bottom of the screen. I've tried system restore but this isn't helping. I have three questions please.
1) If it is a virus, is it safe to re-subscribe to Norton Anti-Virus on line giving my credit card no.
2) Will updating my anti-virus clear the infection automatically and if not, how should I clear it (assuming it is infected).
3) In which order should I tackle the problem.
Many thanks.
I keep getting a message to say the programme is not responding and will end - click end now or cancel. Whichever I do, the box keeps coming back. I also have several white boxes appearing in the bottom of the screen. I've tried system restore but this isn't helping. I have three questions please.
1) If it is a virus, is it safe to re-subscribe to Norton Anti-Virus on line giving my credit card no.
2) Will updating my anti-virus clear the infection automatically and if not, how should I clear it (assuming it is infected).
3) In which order should I tackle the problem.
Many thanks.