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Archived from groups: microsoft.public.windowsxp.newusers (More info?)
How do I go about reloading windows?
I believe that my computer was infected with a virus or worm. Now it freezes up when I open Explorer and I can't open my help center. Someone suggested that I buy Norton's anti-virus to see if it can fix my problem. Another friend suggested that I delete Windows XP and reload it again. Can I do this w/out loosing the info on my computer?
What is the best course of action.
Thanks for help.
Mike B
How do I go about reloading windows?
I believe that my computer was infected with a virus or worm. Now it freezes up when I open Explorer and I can't open my help center. Someone suggested that I buy Norton's anti-virus to see if it can fix my problem. Another friend suggested that I delete Windows XP and reload it again. Can I do this w/out loosing the info on my computer?
What is the best course of action.
Thanks for help.
Mike B