Modem problem

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

My 84 year young mother-in-law has a new system running XP home. Being
retired she loves e-mail and searching the net, etc.
Not keeping her AV up to date, she picked up the Sasser worm. It was so bad
the company picked up the system and reformatted/reloaded everything.

Here's the problem.
During the infected period her dial-up connection slowed down to ~30KB or
less, sometimes as low as 19KB.
Now that the system is back and reloaded, she is still only connecting at ~
32-35KB.
I'm not sure if the worm did that or not. She originally was connecting at
40-44KB.

Any suggestions please,
L.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Check with her ISP to see if it might not be something with them.

--
Hope this helps. Let us know.
Wes

In news:uFCsKimQEHA.2216@TK2MSFTNGP12.phx.gbl,
L/P <info@wabashrealty.com> hunted and pecked:
> My 84 year young mother-in-law has a new system running XP home. Being
> retired she loves e-mail and searching the net, etc.
> Not keeping her AV up to date, she picked up the Sasser worm. It was
> so bad the company picked up the system and reformatted/reloaded
> everything.
>
> Here's the problem.
> During the infected period her dial-up connection slowed down to
> ~30KB or less, sometimes as low as 19KB.
> Now that the system is back and reloaded, she is still only
> connecting at ~ 32-35KB.
> I'm not sure if the worm did that or not. She originally was
> connecting at 40-44KB.
>
> Any suggestions please,
> L.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Just to check, I had already taken one of my systems to her house, logged on
and connected @ 44 (twice).

L.


"Wesley Vogel" <123WVogel955@comcast.net> wrote in message
news:aELsc.58519$gr.5742964@attbi_s52...
> Check with her ISP to see if it might not be something with them.
>
> --
> Hope this helps. Let us know.
> Wes
>
> In news:uFCsKimQEHA.2216@TK2MSFTNGP12.phx.gbl,
> L/P <info@wabashrealty.com> hunted and pecked:
> > My 84 year young mother-in-law has a new system running XP home. Being
> > retired she loves e-mail and searching the net, etc.
> > Not keeping her AV up to date, she picked up the Sasser worm. It was
> > so bad the company picked up the system and reformatted/reloaded
> > everything.
> >
> > Here's the problem.
> > During the infected period her dial-up connection slowed down to
> > ~30KB or less, sometimes as low as 19KB.
> > Now that the system is back and reloaded, she is still only
> > connecting at ~ 32-35KB.
> > I'm not sure if the worm did that or not. She originally was
> > connecting at 40-44KB.
> >
> > Any suggestions please,
> > L.

 

[Unknown]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Some modems are more sensitive to line noises than others. 32-35KB is a
reasonable connect speed.
"L/P" <info@wabashrealty.com> wrote in message
news:uFCsKimQEHA.2216@TK2MSFTNGP12.phx.gbl...
> My 84 year young mother-in-law has a new system running XP home. Being
> retired she loves e-mail and searching the net, etc.
> Not keeping her AV up to date, she picked up the Sasser worm. It was so bad
> the company picked up the system and reformatted/reloaded everything.
>
> Here's the problem.
> During the infected period her dial-up connection slowed down to ~30KB or
> less, sometimes as low as 19KB.
> Now that the system is back and reloaded, she is still only connecting at ~
> 32-35KB.
> I'm not sure if the worm did that or not. She originally was connecting at
> 40-44KB.
>
> Any suggestions please,
> L.
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

The thing is that before all the problems with the sasser worm popped-up,
she was connecting at an average 42-44KB. Now she gets connected as low as
19KB with an average of 30-32.

L.


"Unknown" <Unknown@Somewhere.Kom> wrote in message
news:qFNsc.12924$eH1.6428340@newssvr28.news.prodigy.com...
> Some modems are more sensitive to line noises than others. 32-35KB is a
> reasonable connect speed.

> "L/P" <info@wabashrealty.com> wrote in message
> news:uFCsKimQEHA.2216@TK2MSFTNGP12.phx.gbl...
> > My 84 year young mother-in-law has a new system running XP home. Being
> > retired she loves e-mail and searching the net, etc.
> > Not keeping her AV up to date, she picked up the Sasser worm. It was so
bad
> > the company picked up the system and reformatted/reloaded everything.
> >
> > Here's the problem.
> > During the infected period her dial-up connection slowed down to ~30KB
or
> > less, sometimes as low as 19KB.
> > Now that the system is back and reloaded, she is still only connecting
at ~
> > 32-35KB.
> > I'm not sure if the worm did that or not. She originally was connecting
at
> > 40-44KB.
> >
> > Any suggestions please,
> > L.
> >
> >
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Not he phone line then.

You might look this over.

56K Modem Troubleshooting Guide
http://www.56k.com/trouble/connect.shtml


--
Hope this helps. Let us know.
Wes

In news:%23r96gkoQEHA.3456@TK2MSFTNGP11.phx.gbl,
L/P <info@wabashrealty.com> hunted and pecked:
> Just to check, I had already taken one of my systems to her house,
> logged on and connected @ 44 (twice).
>
> L.
>
>
> "Wesley Vogel" <123WVogel955@comcast.net> wrote in message
> news:aELsc.58519$gr.5742964@attbi_s52...
>> Check with her ISP to see if it might not be something with them.
>>
>> --
>> Hope this helps. Let us know.
>> Wes
>>
>> In news:uFCsKimQEHA.2216@TK2MSFTNGP12.phx.gbl,
>> L/P <info@wabashrealty.com> hunted and pecked:
>>> My 84 year young mother-in-law has a new system running XP home.
>>> Being retired she loves e-mail and searching the net, etc.
>>> Not keeping her AV up to date, she picked up the Sasser worm. It was
>>> so bad the company picked up the system and reformatted/reloaded
>>> everything.
>>>
>>> Here's the problem.
>>> During the infected period her dial-up connection slowed down to
>>> ~30KB or less, sometimes as low as 19KB.
>>> Now that the system is back and reloaded, she is still only
>>> connecting at ~ 32-35KB.
>>> I'm not sure if the worm did that or not. She originally was
>>> connecting at 40-44KB.
>>>
>>> Any suggestions please,
>>> L.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Will give it a 'shot" next time I get over and let you know.

Thanks,

L.

"Wesley Vogel" <123WVogel955@comcast.net> wrote in message
news:LMNsc.114197$iF6.10643026@attbi_s02...
> Not he phone line then.
>
> You might look this over.
>
> 56K Modem Troubleshooting Guide
> http://www.56k.com/trouble/connect.shtml
>
>
> --
> Hope this helps. Let us know.
> Wes
>
> In news:%23r96gkoQEHA.3456@TK2MSFTNGP11.phx.gbl,
> L/P <info@wabashrealty.com> hunted and pecked:
> > Just to check, I had already taken one of my systems to her house,
> > logged on and connected @ 44 (twice).
> >
> > L.
> >
> >
> > "Wesley Vogel" <123WVogel955@comcast.net> wrote in message
> > news:aELsc.58519$gr.5742964@attbi_s52...
> >> Check with her ISP to see if it might not be something with them.
> >>
> >> --
> >> Hope this helps. Let us know.
> >> Wes
> >>
> >> In news:uFCsKimQEHA.2216@TK2MSFTNGP12.phx.gbl,
> >> L/P <info@wabashrealty.com> hunted and pecked:
> >>> My 84 year young mother-in-law has a new system running XP home.
> >>> Being retired she loves e-mail and searching the net, etc.
> >>> Not keeping her AV up to date, she picked up the Sasser worm. It was
> >>> so bad the company picked up the system and reformatted/reloaded
> >>> everything.
> >>>
> >>> Here's the problem.
> >>> During the infected period her dial-up connection slowed down to
> >>> ~30KB or less, sometimes as low as 19KB.
> >>> Now that the system is back and reloaded, she is still only
> >>> connecting at ~ 32-35KB.
> >>> I'm not sure if the worm did that or not. She originally was
> >>> connecting at 40-44KB.
> >>>
> >>> Any suggestions please,
> >>> L.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Have fun.

--
Hope this helps. Let us know.
Wes

In news:e5kMEnpQEHA.2644@TK2MSFTNGP12.phx.gbl,
L/P <info@wabashrealty.com> hunted and pecked:
> Will give it a 'shot" next time I get over and let you know.
>
> Thanks,
>
> L.
>
> "Wesley Vogel" <123WVogel955@comcast.net> wrote in message
> news:LMNsc.114197$iF6.10643026@attbi_s02...
>> Not he phone line then.
>>
>> You might look this over.
>>
>> 56K Modem Troubleshooting Guide
>> http://www.56k.com/trouble/connect.shtml
>>
>>
>> --
>> Hope this helps. Let us know.
>> Wes
>>
>> In news:%23r96gkoQEHA.3456@TK2MSFTNGP11.phx.gbl,
>> L/P <info@wabashrealty.com> hunted and pecked:
>>> Just to check, I had already taken one of my systems to her house,
>>> logged on and connected @ 44 (twice).
>>>
>>> L.
>>>
>>>
>>> "Wesley Vogel" <123WVogel955@comcast.net> wrote in message
>>> news:aELsc.58519$gr.5742964@attbi_s52...
>>>> Check with her ISP to see if it might not be something with them.
>>>>
>>>> --
>>>> Hope this helps. Let us know.
>>>> Wes
>>>>
>>>> In news:uFCsKimQEHA.2216@TK2MSFTNGP12.phx.gbl,
>>>> L/P <info@wabashrealty.com> hunted and pecked:
>>>>> My 84 year young mother-in-law has a new system running XP home.
>>>>> Being retired she loves e-mail and searching the net, etc.
>>>>> Not keeping her AV up to date, she picked up the Sasser worm. It
>>>>> was so bad the company picked up the system and
>>>>> reformatted/reloaded everything.
>>>>>
>>>>> Here's the problem.
>>>>> During the infected period her dial-up connection slowed down to
>>>>> ~30KB or less, sometimes as low as 19KB.
>>>>> Now that the system is back and reloaded, she is still only
>>>>> connecting at ~ 32-35KB.
>>>>> I'm not sure if the worm did that or not. She originally was
>>>>> connecting at 40-44KB.
>>>>>
>>>>> Any suggestions please,
>>>>> L.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

As a late follow-up.
It was the phone lines.
Do to an older home that had old lines, it must have been a small short or
just bad/old wiring.
Replaced the one to the computer and speed jumped back to 42-44 kbs.
Went ahead and replaced all the lines in her home and "back to normal".

Thanks to all for suggestions,

L.


"L/P" <info@wabashrealty.com> wrote in message
news:OpUrympQEHA.556@TK2MSFTNGP10.phx.gbl...
> The thing is that before all the problems with the sasser worm popped-up,
> she was connecting at an average 42-44KB. Now she gets connected as low as
> 19KB with an average of 30-32.
>
> L.
>
>
> "Unknown" <Unknown@Somewhere.Kom> wrote in message
> news:qFNsc.12924$eH1.6428340@newssvr28.news.prodigy.com...
> > Some modems are more sensitive to line noises than others. 32-35KB is a
> > reasonable connect speed.
>
> > "L/P" <info@wabashrealty.com> wrote in message
> > news:uFCsKimQEHA.2216@TK2MSFTNGP12.phx.gbl...
> > > My 84 year young mother-in-law has a new system running XP home. Being
> > > retired she loves e-mail and searching the net, etc.
> > > Not keeping her AV up to date, she picked up the Sasser worm. It was
so
> bad
> > > the company picked up the system and reformatted/reloaded everything.
> > >
> > > Here's the problem.
> > > During the infected period her dial-up connection slowed down to ~30KB
> or
> > > less, sometimes as low as 19KB.
> > > Now that the system is back and reloaded, she is still only connecting
> at ~
> > > 32-35KB.
> > > I'm not sure if the worm did that or not. She originally was
connecting
> at
> > > 40-44KB.
> > >
> > > Any suggestions please,
> > > L.
> > >
> > >
> >
>
>