Long, but I am pissed...
So I am at the local mall on a fine saturday evening and I get a wild hair to go into Gamestop and buy DoW: Dark Crusade. I loved the original and the WA expansion, all the reviews said it was incredible for an expansion so I figured I would spring for it. Upon walking inside I discover that the ever shrinking PC game section (now in the back and smaller than ever) is so poorly maintained that most games are out of order and <gasp> Dark Crusade is no-where to be seen!
When queried about said missing game (asked out of hope that maybe instead of it's proper place in the order of things it got lost next to "barbie makeover 25" and "sims2: the neverending expansion") the counterperson looked at me w/ disdain and said:
"nope, we are all sold out... we only order enough to cover the reservations anymore"
"Are you serious, " I asked w/ much incredulity "you have nothing when the game just came out?"
"That is why we ask everyone to pre-order." he rebounded w/ flat indifference.
While thinking of many ways to inflict pain upon the calous (obviously console-fed) and ignorant child I simply stated impotently "And that is why you lose customers..." knowing full well that all the prepubescent drones flooding the store looking for "CoDC Rippoff" said otherwise.
In utter frustration I went on a quest. Bound and determined to find my grail I headed to Target. Why target you ask? They were big. Simply put I wanted to test whether a store that is so far removed from gaming as k-fed is from actual music could actually have what a dedicated game store did not. And what to my wondering eyes did appear, but an entire shelf full of copies of this game. Target?!! Yes, Target.
Not only that but the moment I walked into the store I was greeted warmly and asked if help could be provided as well as a very clear direction as to the location of my desired goods. Quite the opposite to the cold looks recieved when I walked into Gamestop and the veritable "get out of my store" attitude from the clerk. I of course purchased my find and returned home satisfied on the one hand and deeply troubled on the other...
...my question is this: If a "dedicated" game store no longer keeps a game inventory, and "big-box" stores do even though they know nothing about them, how can the "dedicated" store keep going? Where do ppl go that are uncertain if their computer will run said game? While I appreciated Target's service, I knew what I was getting. A PC gaming neophyte might not be so lucky and I doubt that they could help in that area. It almost seems that the entire infrastructure is forcing ppl to go console. Almost as if on the one side the developers and publishers are crying "PC gaming is near death!" yet on the other they are holding the knife still bright w/ blood...
I also remember when Gamestop used to be dominated by PC games and the staff was always knowledgable and helpful... They actually liked games and held much the same enthusiasm as their patrons. Oh how the mighty have fallen. [/tear] I, for one will never go back.
So I am at the local mall on a fine saturday evening and I get a wild hair to go into Gamestop and buy DoW: Dark Crusade. I loved the original and the WA expansion, all the reviews said it was incredible for an expansion so I figured I would spring for it. Upon walking inside I discover that the ever shrinking PC game section (now in the back and smaller than ever) is so poorly maintained that most games are out of order and <gasp> Dark Crusade is no-where to be seen!
When queried about said missing game (asked out of hope that maybe instead of it's proper place in the order of things it got lost next to "barbie makeover 25" and "sims2: the neverending expansion") the counterperson looked at me w/ disdain and said:
"nope, we are all sold out... we only order enough to cover the reservations anymore"
"Are you serious, " I asked w/ much incredulity "you have nothing when the game just came out?"
"That is why we ask everyone to pre-order." he rebounded w/ flat indifference.
While thinking of many ways to inflict pain upon the calous (obviously console-fed) and ignorant child I simply stated impotently "And that is why you lose customers..." knowing full well that all the prepubescent drones flooding the store looking for "CoDC Rippoff" said otherwise.
In utter frustration I went on a quest. Bound and determined to find my grail I headed to Target. Why target you ask? They were big. Simply put I wanted to test whether a store that is so far removed from gaming as k-fed is from actual music could actually have what a dedicated game store did not. And what to my wondering eyes did appear, but an entire shelf full of copies of this game. Target?!! Yes, Target.
Not only that but the moment I walked into the store I was greeted warmly and asked if help could be provided as well as a very clear direction as to the location of my desired goods. Quite the opposite to the cold looks recieved when I walked into Gamestop and the veritable "get out of my store" attitude from the clerk. I of course purchased my find and returned home satisfied on the one hand and deeply troubled on the other...
...my question is this: If a "dedicated" game store no longer keeps a game inventory, and "big-box" stores do even though they know nothing about them, how can the "dedicated" store keep going? Where do ppl go that are uncertain if their computer will run said game? While I appreciated Target's service, I knew what I was getting. A PC gaming neophyte might not be so lucky and I doubt that they could help in that area. It almost seems that the entire infrastructure is forcing ppl to go console. Almost as if on the one side the developers and publishers are crying "PC gaming is near death!" yet on the other they are holding the knife still bright w/ blood...
I also remember when Gamestop used to be dominated by PC games and the staff was always knowledgable and helpful... They actually liked games and held much the same enthusiasm as their patrons. Oh how the mighty have fallen. [/tear] I, for one will never go back.