Sign in with
Sign up | Sign in
Your question

Hp solution center fails to launch with new printer

Last response: in Windows 7
Share
August 12, 2010 9:48:19 PM

Hello,
After problems with HP Solution Center on my old printer, HP suggested I upgrade to a HP Officejet Pro 8500 Wireless. Guess what, no matter what I do, the HP Solution getsan error that the device is not connected. Otherwise the printer works fine. My OS is Windows 7, upgraded from Vista.
a b $ Windows 7
August 13, 2010 10:32:57 AM

HP support?
m
0
l
a b \ Driver
a b α HP
a b $ Windows 7
August 13, 2010 1:59:36 PM

I noticed that there was no download for the HP Solution Center for my HP printer in Windows 7... just for older versions of windows. I only use the Solution Center for scaning. Now i use the windows fax and scan program that comes with Windows 7.
m
0
l
Related resources
August 20, 2010 8:12:18 PM

number13 said:
HP support?


After several days on the phone with HP Support (Printers) I was transferred to HP Support (Desktop). No one could resolve the issue.
m
0
l
August 20, 2010 8:13:45 PM

anonymous1 said:
I noticed that there was no download for the HP Solution Center for my HP printer in Windows 7... just for older versions of windows. I only use the Solution Center for scaning. Now i use the windows fax and scan program that comes with Windows 7.

I wound up doing the same. Still you would think it would function.
m
0
l
!