Hp solution center fails to launch with new printer

Hello,
After problems with HP Solution Center on my old printer, HP suggested I upgrade to a HP Officejet Pro 8500 Wireless. Guess what, no matter what I do, the HP Solution getsan error that the device is not connected. Otherwise the printer works fine. My OS is Windows 7, upgraded from Vista.
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More about solution center fails launch printer
  1. HP support?
  2. I noticed that there was no download for the HP Solution Center for my HP printer in Windows 7... just for older versions of windows. I only use the Solution Center for scaning. Now i use the windows fax and scan program that comes with Windows 7.
  3. number13 said:
    HP support?


    After several days on the phone with HP Support (Printers) I was transferred to HP Support (Desktop). No one could resolve the issue.
  4. anonymous1 said:
    I noticed that there was no download for the HP Solution Center for my HP printer in Windows 7... just for older versions of windows. I only use the Solution Center for scaning. Now i use the windows fax and scan program that comes with Windows 7.

    I wound up doing the same. Still you would think it would function.
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