MSI Support




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Profile: stranger
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FYI. Be careful when returning something to MSI for repairs. I sent a KT3 Ultra in for repairs. The mb I got back worked worse than before I sent it in. They haven't responded to me regarding this issue for 2 weeks.
This is not meant to be a troll post, just wanted to let you know how MSI is handling a problem with one of their products.

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Profile: old hand
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Interesting.... would you mind to tell us what kind of problem you had with KT3 Ultra?

<b>(<font color=yellow>as good as it looks</font color=yellow> )</b>

Profile: stranger
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The major problems I had was that it simply would not take a FSB of 133, nor AGPx4. Actually, if I needed to reset the PC, it would give a series of 3 long beeps and continue until I powered off the PC, removed the video card, GeForce Ti4400, and restarted the machine.
I tried several vid cards with the same effect. Lowered the AGP to x2 and x1 in the BIOS. I updated the BIOS, can't remember the version and still nothing.
So I submitted my problem to MSI. I believe they simply sent back the same mobo, only now I cannot get any video cards to work with it. I have sent them 2 seperate emails, 2 weeks apart, and they have not responded.
Needless to say, I am quite upset with MSI right now.

Profile: old hand
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BTW, what power supply do you have?

<b>(<font color=yellow>as good as it looks</font color=yellow> )</b>

Profile: stranger
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On the part of the P/S that I can see it reads:
Intel ATX 12v Intel V.2.03 400w
I went back to the site where I bought this from, the case, and it is stated that AMD is supported by this P/S. But I wonder....



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