VPN for Win 7 Starter

I installed Nortel VPN Client 10.04.016, on a Netbook with Win 7 Starter. I am able to connect using a WiFi hotspot. But I can't connect using my wired DSL Modem (AT&T Siemens 4100). I don't get the banner and it times out saying 'user did not accept banner'. Any ideas?
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More about starter
  1. did the wired modem work before? if so get a hold of Nortel support
  2. Try opening port 1723.
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