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Mac OSX will not open jpgs from email

Last response: in Mac Os X
February 17, 2010 3:00:59 AM

I am unable to open jpgs that are loaded down from email attachment on my MAC OSX 10.6.2

I get a message "..file could not be opened. It may be damaged or use a file format that Preview doesn't recognise"

In the past I have been able to do so but after a couple of upgrades this is now not possible.


Best solution

February 18, 2010 6:26:32 PM

I don't have a fix for you, but a workaround may be to save the attachment to your desktop and open it in Preview that way.
February 19, 2010 2:21:30 AM

Thanks for suggestion but it IS when I try to open the new jpg from the desktop with Preview that I get the message. I do not know of another way to open it.
All my preexisting jpg open without a hitch. It is only those that I place on the desktop from an email attachment that refuse to open...
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February 24, 2010 5:36:22 PM

Hmmm, weird. Preview may have an issue.

Have you Repaired Permissions? Open Disk Utility, highlight your hard drive, then choose Repair Permissions.
February 26, 2010 5:00:10 AM

Problem solved - and the fault was all mine - I was taking the jpg and placing it on the desktop rather than going through Preview to Save As..... Many thanks for your suggestions...
March 3, 2010 5:33:48 PM

Glad it's working for you!
March 12, 2010 11:51:35 PM

Best answer selected by marls.