Hi guys, I don't know if this is the right forum for this but maybe someone can help me....
I had webhosting from totalinternetsolutions.com
Recently, my joomla site was hacked and the defaced the front page.
Anyways I put in a ticket asking for help from the host.
The called me on my phone and told me that BY LAW any site that gets hacked has to be terminated. That means my account, which had more than a year left, is now gone with no refund. So I am left with nothing and my domain is also now kept with them til 2014.
Is this legit? I mean....did they HAVE TO BY LAW terminate my thing? I didn't see it in their terms either..... Any help wold be great thanks!
It being mandatory by law is complete and utter BS. It's, in fact, illegal for them to do what they did without offering a refund - I'd be demanding my entire cost back, and they should consider themselves lucky you don't sue.