Drives not reading cd's

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Hi all and hoping someone can help,
i've recently installed xp pro, but now find my cd's can not be read in cdrom or dvd rom. even though a disk is inserted, a prompt appears saying 'insert disk into drive'. i've checked thru properties and all seems ok. originally when xp was installed and i right clicked on a drive there was a sharing section, but now that is not shown. i have gone to window explorer and right click on drive hoping to find 'sharing' (as window help explains) but it is not there. i used to be able to see files listed on a cd but not now. weird to me but i ain't any geneous. any advised would be appreciated.thanks. geoff

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

thanks Thorsten for the help, but unfortunately none of the suggestions at the site were able to solve the problem.
the only one i couldn't do was the "test disc read with copy or xcopy". the suggested info to type at the command prompt did seem to want to work. i could have been typing it wrong with the <> \V etc, who knows.
a thought however, do you think nortons 2002 could be causing the trouble?
i previously had a 2004 trial of nav and i was able to read and use discs but when it expired i put 2002 back on about a week ago and it seems the problem of not being able to read discs has occurred since. (maybe i should uninstall and use zone alram or similar?
any thought about this?
thanks
Geoff

"Thorsten Matzner" wrote:

> "geoff" <geoff@discussions.microsoft.com> wrote:
>
> >i've recently installed xp pro, but now find my cd's can not be read in cdrom or dvd rom. even though a disk is inserted, a prompt appears saying 'insert disk into drive'.
>
> See if this helps: "How to Troubleshoot Issues with Reading CD, CD-R,
> CD-RW, and DVD Discs" (http://support.microsoft.com/?kbid=321641).
>
> --
> (tm)
>