Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Well, you sound like you take care of how you operate your PC and are careful, that is a big plus right there. Many here swear by AVG, Panda, etc, and there are others. Sygate, Zone Alarm,, Kerio, and Tiny all make good free firewalls, except the newest version of ZA has problems at the moment, but I like that version best. if you get it, get the 4.5.594.000 from here (not the 5.0 flavors, they have minor bugs still):
http://download.zonelabs.com/bin/free/1023_zl/zlsSetup_45_594_000.exe
and save it until you feel like using it.
http://www.zonelabs.com/store/content/home.jsp
You can read about it here browsing around http://www.zonelabs.com/store/content/home.jsp.
I personally do not use an AV, but that is me, and I would never recommend that to one who may be unsure of themselves, as I am fairly good with PCs. But I do use Trend Micros online scanner, which is free and totally non-invasive, and is an effective virus/trojan remover. Panda has been getting ggod reviews with their free online scanners. If you want one installed AVG is good, Panda, Kapersky also, and cost less then Nortons and is not as intrusive. Nortons tends to want to take of what Windows can do on its own, and removes things ity deems non essential, until it is too late.
If for some reason you are screwed, you may want to totally reinstall windows, which would be a hassle, and hopefully, you have backed up your essentials, or you still can.
"Yvette Rathbone" <anonymous@discussions.microsoft.com> wrote in message news:2bbb101c46818$466d2b80$a301280a@phx.gbl...
> Thanks Tom. Assuming I can actually get rid of Norton,
> what firewall/AV programs would you recommend? I 've read
> some comments (on AVG, I think - one of the freebies,
> anyway) saying that they can be very slow to provide virus
> recognition tools.
>
>>-----Original Message-----
>>Then you will need to log into safe mode, and use the
> Administrator (supervisor as you say) account to do what
> you need. Only you know how to do this with your PC.
> Sometimes when you restart, hitting the delete key a few
> times will give you this option, or hitting the F8 key
> will do this. When you get the list of what to choose to
> log into, choose safe mode.OK. I am guessing you didn't
> set a password for administrator.
>>
>>Then try uninstalling all of what you need. You also may
> want to check the Symantec wbsite for unistallers they
> provide also before doing this. I have read issues with
> others not being able to do what you need. Personally, I
> wouldn't Symantec (nortons products) except for maybe
> their backup programs. You can get good firewalls free,
> and AV programs free or cheaper that are less intrusive
> than Symantecs products, and do a better job.
>>
>>
>>"Yvette Rathbone" <yvette.rathbone@mitsubishi-sec-
> intl.com> wrote in message news:2a81401c46810$0fbf57a0
> $a601280a@phx.gbl...
>>> Hi Tom, yes I did upgrade over W98 - second edition, I
>>> think, though I'm not 100% sure of that. I checked
>>> everything I could check before the upgrade - RAM,
>>> processor speed etc - and that was all fine; then I
> read
>>> all the Upgrade Adviser stuff which was generated after
> I
>>> inserted the XP disk - and no mention was made at all
>>> about Norton. It did tell me about some incompatibility
>>> issues e.g. that I would need to reinstall Microsoft
>>> Outlook, and upgrade my DVD decoder. Forgot to mention
> in
>>> my earlier post - after I reinstalled NIS I still
> couldn't
>>> open it & got the same message about needing to
> uninstall,
>>> along with a Visual C++ Runtime error to do with
> IntroWiz.
>>> When I tried to re-uninstall, I got a message that only
> an
>>> account with supervisor access can uninstall it. I'm
> the
>>> only user of the PC, so I don't get that at all.
>>>
>>>>-----Original Message-----
>>>>You have the 32 bit version, as Home Edition does not
>>> come in 64bit, and you would have spent a few thousand
>>> more had you had that system.
>>>>
>>>>Anyway, did you upgrade over 98? Did you also see if
> your
>>> system is compatible with XP, since many hardware and
>>> software devices will run under 98 easily, but may be
> too
>>> old for XP.
>>>>
>>>>"Yvette Rathbone" <yvette.rathbone@mitsubishi-sec-
>>> intl.com> wrote in message news:2ae4301c46809$a4093e00
>>> $a501280a@phx.gbl...
>>>>> Thanks Mary - I have Norton Internet Security 2003,
>>> which
>>>>> is supposed to be XP compatible, at least with the 32-
>>> bit
>>>>> version. I imagine that's what I have, since I have
> the
>>> XP
>>>>> home upgrade.
>>>>>
>>>>>>-----Original Message-----
>>>>>>What version Norton?
>>>>>>Symantec Norton Anti-Virus 2001 Is Not Compatible
> with
>>>>> Windows XP
>>>>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>>>> us;286601&Product=winxp
>>>>>>Visit the Symantec web site, they maybe more helpful
>>>>>>http://www.symantec.com/techsupp/
>>>>>>Microsoft has a firewall you can enable
>>>>>>Open Network connections, right-click Local Area...
>>>>> properties, Advanced tab, check
>>>>>>the Internet Connection Firewall
>>>>>>OLEXP: How to Import and Export Address Books in
>>> Outlook
>>>>> Express
>>>>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>>>> us;175017&Product=oex
>>>>>>OLEXP: How to Manually Export and Import Messages in
>>>>> Outlook Express
>>>>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>>>> us;257173&Product=oex
>>>>>>
>>>>>>--
>>>>>>Mary Sauer MS MVP
>>>>>>http://office.microsoft.com/
>>>>>>http://www.mvps.org/msauer/
>>>>>>news://msnews.microsoft.com
>>>>>>"Yvette Rathbone" <yvette.rathbone@mitsubishi-sec-
>>>>> intl.com> wrote in message
>>>>>>news:2b9b601c467f9$3cd116f0$a301280a@phx.gbl...
>>>>>>> HELP! I loaded the XP Home upgrade on 10 July (I
>>>>>>> previously had Windows 98)- and now my Norton
> Internet
>>>>>>> Security and Antivirus software don't work. I've
>>>>>>> uninstalled and reinstalled NIS - and it still
> doesn't
>>>>>>> work.
>>>>>>> Question 1 - how can I make it work?
>>>>>>> Question 2 - does XP have somne sort of protection
>>>>>>> embedded so I can fend off attacks if I log onto the
>>>>>>> Internet while I try & fix the Norton problem?
>>>>>>>
>>>>>>> Re Outlook & Outlook Express - I have no messages,
>>>>>>> everything's gone. Why? XP warned me that I'd have
> to
>>>>>>> reload Outlook from the Office 2000 Small Business
>>> disk,
>>>>>>> so I did, but should that also have wiped Express?
> I
>>> did
>>>>>>> do a backup before loading XP - can I use it to
>>> restore
>>>>> my
>>>>>>> e-mails? For some reason, my contacts list does
> still
>>>>>>> exist.
>>>>>>>
>>>>>>> And another thing - why on earth is Microsoft
>>> telephone
>>>>>>> support so dire? Only open 8am-6pm, Monday to
> Friday?
>>> I
>>>>>>> spent 45 minutees on hold to a call centre in
> India,
>>> and
>>>>>>> didn't get even a sniff of a technician. Obviously,
> I
>>>>> have
>>>>>>> not been called back as promised...
>>>>>>>
>>>>>>> Thanks to anyone who can help me.
>>>>>>
>>>>>>
>>>>>>.
>>>>>>
>>>>.
>>>>
>>.
>>