media player

[Belinda]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

can not open windows media player, error message
program needs to close

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Hi Belinda,

Reinstall the media player. Go to the Control Panel/Folder Options/View tab,
set it to "Show hidden files and folders" and uncheck "Hide protected
operating system files [recommended]". Also uncheck "Hide extensions for
known file types".

Then, open Windows Explorer from Start/All Programs and go to the
C:\Windows\Inf folder. Locate the wmp.inf file, right-click it and choose
install.

You may need to either insert your WinXP CD or know where your I386 folder
is located on the hard drive. You may also need to know where the
\ServicePackFiles folder is (usually under the Windows directory).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"belinda" <belinda@discussions.microsoft.com> wrote in message
news:30B1D3E3-196D-4480-AE3B-16F6075F1DF4@microsoft.com...
> can not open windows media player, error message
> program needs to close
>

 

[Tom]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

If she already has version 9, then she would be reverting back to 8 if she does use the CD. She can simply browse to:

C:\Program Files\Windows Media Player\Installer\mpsetupxp.exe

And install it from there also, as it is recommended to install the version 9 over itself, rather than other means:
http://www.zachd.com/pss/pss.html#wmp9rollback

"Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message news:%23RbKsxMbEHA.3988@tk2msftngp13.phx.gbl...
> Hi Belinda,
>
> Reinstall the media player. Go to the Control Panel/Folder Options/View tab,
> set it to "Show hidden files and folders" and uncheck "Hide protected
> operating system files [recommended]". Also uncheck "Hide extensions for
> known file types".
>
> Then, open Windows Explorer from Start/All Programs and go to the
> C:\Windows\Inf folder. Locate the wmp.inf file, right-click it and choose
> install.
>
> You may need to either insert your WinXP CD or know where your I386 folder
> is located on the hard drive. You may also need to know where the
> \ServicePackFiles folder is (usually under the Windows directory).
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "belinda" <belinda@discussions.microsoft.com> wrote in message
> news:30B1D3E3-196D-4480-AE3B-16F6075F1DF4@microsoft.com...
>> can not open windows media player, error message
>> program needs to close
>>
>
>