Can't open Adobe PDF files

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I have recently found I can't open Adobe PDF files from Outlook. The
problem occurs irrespective of whether I click on the icon on the start-up
screen or on the Adobe attachment to icon at the bottom of an e-mail.
Either nothing happens, or the Adobe picture comes up and freezes. There
is never any appearance or movement of the characteristic words in the
bottom right-hand corner of the adobe picture.

I have Adobe Reader 6, have run Scandisk and have run the repair function
on Adobe 6.

The Adobe.com trouble-shooting function includes a wide range of
suggestions that centre upon incorrect settings. It is difficult to
believe that these could be the answer because I used to be able to open
up PDF files. The suggestions involve disabling other applications which
I'm hesitant to do. In fact most of the suggestions require a level of
technical expertise I don't have.

I run Windows XP Home Edition, and Outlook 98. I also run ViaVoice 10,
but a search of the Internet indicates no known history of incompatibility
with Adobe 6.

If I click on the Adobe icon on the start-up screen, then after the Adobe
picture has frozen, a section of the next application opened also freezes
within the boundaries of the Adobe picture.

Can anyone help?
4 answers Last reply
More about open adobe files
  1. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Please visit the Outlook experts in the Outlook newsgroup:
    news://msnews.microsoft.com/microsoft.public.outlook.general

    --
    Carey Frisch
    Microsoft MVP
    Windows XP - Shell/User

    Be Smart! Protect your PC!
    http://www.microsoft.com/security/protect/

    -----------------------------------------------------------------------------------------

    "torch" <david@vantagegroup.co.nz> wrote in message:
    news:4b3434cbb4ceddd145ca394eb92732e7@localhost.talkaboutsoftware.com...

    |I have recently found I can't open Adobe PDF files from Outlook. The
    | problem occurs irrespective of whether I click on the icon on the start-up
    | screen or on the Adobe attachment to icon at the bottom of an e-mail.
    | Either nothing happens, or the Adobe picture comes up and freezes. There
    | is never any appearance or movement of the characteristic words in the
    | bottom right-hand corner of the adobe picture.
    |
    | I have Adobe Reader 6, have run Scandisk and have run the repair function
    | on Adobe 6.
    |
    | The Adobe.com trouble-shooting function includes a wide range of
    | suggestions that centre upon incorrect settings. It is difficult to
    | believe that these could be the answer because I used to be able to open
    | up PDF files. The suggestions involve disabling other applications which
    | I'm hesitant to do. In fact most of the suggestions require a level of
    | technical expertise I don't have.
    |
    | I run Windows XP Home Edition, and Outlook 98. I also run ViaVoice 10,
    | but a search of the Internet indicates no known history of incompatibility
    | with Adobe 6.
    |
    | If I click on the Adobe icon on the start-up screen, then after the Adobe
    | picture has frozen, a section of the next application opened also freezes
    | within the boundaries of the Adobe picture.
    |
    | Can anyone help?
  2. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Not getting any mileage from the public Microsoft site. Still need help in
    opening pdf files.
  3. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    Not getting any mileage from the public Microsoft site. Still need help in
    opening pdf files.
  4. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    What version of Adobe's Reader are you using?

    "torch" <david@vantagegroup.co.nz> wrote:

    >Not getting any mileage from the public Microsoft site. Still need help in
    >opening pdf files.
    >
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