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Can't open Adobe PDF files

Last response: in Windows XP
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Anonymous
July 19, 2004 4:43:39 AM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I have recently found I can't open Adobe PDF files from Outlook. The
problem occurs irrespective of whether I click on the icon on the start-up
screen or on the Adobe attachment to icon at the bottom of an e-mail.
Either nothing happens, or the Adobe picture comes up and freezes. There
is never any appearance or movement of the characteristic words in the
bottom right-hand corner of the adobe picture.

I have Adobe Reader 6, have run Scandisk and have run the repair function
on Adobe 6.

The Adobe.com trouble-shooting function includes a wide range of
suggestions that centre upon incorrect settings. It is difficult to
believe that these could be the answer because I used to be able to open
up PDF files. The suggestions involve disabling other applications which
I'm hesitant to do. In fact most of the suggestions require a level of
technical expertise I don't have.

I run Windows XP Home Edition, and Outlook 98. I also run ViaVoice 10,
but a search of the Internet indicates no known history of incompatibility
with Adobe 6.

If I click on the Adobe icon on the start-up screen, then after the Adobe
picture has frozen, a section of the next application opened also freezes
within the boundaries of the Adobe picture.

Can anyone help?

More about : open adobe pdf files

Anonymous
July 19, 2004 12:31:38 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Please visit the Outlook experts in the Outlook newsgroup:
news://msnews.microsoft.com/microsoft.public.outlook.general

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------------

"torch" <david@vantagegroup.co.nz> wrote in message:
news:4b3434cbb4ceddd145ca394eb92732e7@localhost.talkaboutsoftware.com...

|I have recently found I can't open Adobe PDF files from Outlook. The
| problem occurs irrespective of whether I click on the icon on the start-up
| screen or on the Adobe attachment to icon at the bottom of an e-mail.
| Either nothing happens, or the Adobe picture comes up and freezes. There
| is never any appearance or movement of the characteristic words in the
| bottom right-hand corner of the adobe picture.
|
| I have Adobe Reader 6, have run Scandisk and have run the repair function
| on Adobe 6.
|
| The Adobe.com trouble-shooting function includes a wide range of
| suggestions that centre upon incorrect settings. It is difficult to
| believe that these could be the answer because I used to be able to open
| up PDF files. The suggestions involve disabling other applications which
| I'm hesitant to do. In fact most of the suggestions require a level of
| technical expertise I don't have.
|
| I run Windows XP Home Edition, and Outlook 98. I also run ViaVoice 10,
| but a search of the Internet indicates no known history of incompatibility
| with Adobe 6.
|
| If I click on the Adobe icon on the start-up screen, then after the Adobe
| picture has frozen, a section of the next application opened also freezes
| within the boundaries of the Adobe picture.
|
| Can anyone help?
Anonymous
August 3, 2004 9:38:03 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Not getting any mileage from the public Microsoft site. Still need help in
opening pdf files.
Related resources
Anonymous
August 3, 2004 9:38:20 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Not getting any mileage from the public Microsoft site. Still need help in
opening pdf files.
Anonymous
August 4, 2004 2:57:13 AM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

What version of Adobe's Reader are you using?

"torch" <david@vantagegroup.co.nz> wrote:

>Not getting any mileage from the public Microsoft site. Still need help in
>opening pdf files.
>
!