Archived from groups: microsoft.public.windowsxp.newusers (More info?)
I have recently found I can't open Adobe PDF files from Outlook. The
problem occurs irrespective of whether I click on the icon on the start-up
screen or on the Adobe attachment to icon at the bottom of an e-mail.
Either nothing happens, or the Adobe picture comes up and freezes. There
is never any appearance or movement of the characteristic words in the
bottom right-hand corner of the adobe picture.
I have Adobe Reader 6, have run Scandisk and have run the repair function
on Adobe 6.
The Adobe.com trouble-shooting function includes a wide range of
suggestions that centre upon incorrect settings. It is difficult to
believe that these could be the answer because I used to be able to open
up PDF files. The suggestions involve disabling other applications which
I'm hesitant to do. In fact most of the suggestions require a level of
technical expertise I don't have.
I run Windows XP Home Edition, and Outlook 98. I also run ViaVoice 10,
but a search of the Internet indicates no known history of incompatibility
with Adobe 6.
If I click on the Adobe icon on the start-up screen, then after the Adobe
picture has frozen, a section of the next application opened also freezes
within the boundaries of the Adobe picture.
Can anyone help?
I have recently found I can't open Adobe PDF files from Outlook. The
problem occurs irrespective of whether I click on the icon on the start-up
screen or on the Adobe attachment to icon at the bottom of an e-mail.
Either nothing happens, or the Adobe picture comes up and freezes. There
is never any appearance or movement of the characteristic words in the
bottom right-hand corner of the adobe picture.
I have Adobe Reader 6, have run Scandisk and have run the repair function
on Adobe 6.
The Adobe.com trouble-shooting function includes a wide range of
suggestions that centre upon incorrect settings. It is difficult to
believe that these could be the answer because I used to be able to open
up PDF files. The suggestions involve disabling other applications which
I'm hesitant to do. In fact most of the suggestions require a level of
technical expertise I don't have.
I run Windows XP Home Edition, and Outlook 98. I also run ViaVoice 10,
but a search of the Internet indicates no known history of incompatibility
with Adobe 6.
If I click on the Adobe icon on the start-up screen, then after the Adobe
picture has frozen, a section of the next application opened also freezes
within the boundaries of the Adobe picture.
Can anyone help?
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