Archived from groups: microsoft.public.windowsxp.newusers (More info?)
I recently purchased from Hewlett Packard an HP Pavilion a650y Pentium=4 complete system (CPU, Monitor, Printer). I especially ordered (and paid for) it to have "Windows XP Professional" as the operating system. When I unpacked all of the boxes and set the system up I found that it did NOT have an original operating system CD in the box (unlike every other system I have purchased). This concerns me as I have lost hard drives before on other systems and had to reload operating systems from the ground up. I have been trying to find a valid E-Mail address at Hewlett Packard that I can send a regular (Outlook) E-Mail to as a request for this disk be sent to me. Does anyone know a valid E-Mail address for the HP's Support Center? Thank you in advance for any help you may be able to provide.
Chuck
I recently purchased from Hewlett Packard an HP Pavilion a650y Pentium=4 complete system (CPU, Monitor, Printer). I especially ordered (and paid for) it to have "Windows XP Professional" as the operating system. When I unpacked all of the boxes and set the system up I found that it did NOT have an original operating system CD in the box (unlike every other system I have purchased). This concerns me as I have lost hard drives before on other systems and had to reload operating systems from the ground up. I have been trying to find a valid E-Mail address at Hewlett Packard that I can send a regular (Outlook) E-Mail to as a request for this disk be sent to me. Does anyone know a valid E-Mail address for the HP's Support Center? Thank you in advance for any help you may be able to provide.
Chuck