Archived from groups: alt.internet.wireless (More info?)
Ok, I searched and searched and was unable to find a solution anywhere..
I stumbled into it!
This message is here for archival purposes so that others who search as
much as I may find it one day.
Read reviews of the D-Link DI-624 or DI-624+ wireless router at Amazon,
epinions, etc. and you'll see hundreds of reviews about two major issues;
1) frequent loss of connection terminals connected via 802.11g
2) frequent 'resetting' of the router itself - breaking the connections to
all wired and wireless connections.
My symptoms; I have revision A and when I first attempted to use it, and
request to the DHCP server for an IP address from a WIRED connection
caused a reset of the router. I upgraded to the latest firmware (against
tech supports advice, I had no choice but to do it over a wireless
connection) and the resetting problem was fixed.
As for dropped connections - it was VERY annoying.. large downloads were
unable to complete, games closing when connection is lost, MSN relogging
in constantly, etc, etc.
The connection would come back in a few seconds time - I don't believe my
wired connections were ever being lost at this time (although many peoples
accounts claim theirs were). Note, this is now just connections being
lost, the router was not visibly restarting itself anymore.
Signal strength was always 'Excellent' (laptop was just a few feet from
the router).
Note, I'm using XP and these instructions are for XP (SP1).
D-Link's site does not admit to this issue although I could find literally
hundreds of accounts of it in various newsgroups, web forums, and review
sites.
The router was feature-packed and affordable, so I didn't want to give up
just yet.
solution:
The following worked for me, try it and see if it works for you;
log into the web-based admin tool of the router. Click on 'Tools' at the
top, then 'Misc.' on the left menu..
set the following:
UPNP Settings = Disabled
Gaming Mode = Disabled
PPTP = Disabled
IPSec = Disabled
You may be able to turn the above back on, the below instructions are what
really fixes things, but getting rid of those options simplifies the
problems a bit - plus, if you have no need for them (and most people
won't) might as well turn them off (why are they all enabled by default?)
Now, even more important, go to the computer whose connection is being
lost.. go to your network connections, right-click on the wireless
connection and view its properties. Under the 'authentication' tab, you
should see a check-box option for "Enable IEEE 802.1x authentication for
this network" - UNCHECK IT!!
This solution will hopefully help others who stumble into it in their
searches. It also applies to a couple of models of gateway routers that
were rebranded D-Link DI-624's.. for some reason tech support has no clue
how to fix it - consumers report having to pay shipping charges 2-ways to
end up with a new router and the same problems.
Oddly enough, many reviews mention the issue and still give the glowing
review - I guess they don't mind losing their connection for a few seconds
every 10-15 minutes - to me, it made the product utterly useless.
Good luck to everyone who purchased this router! I was minutes away from
giving up, but it works fine now! It's been 30 hours or so with no
dropping of the wireless connections!
Some keywords will follow to help other find this post: lost connection
dropping dropped lost losing D-Link DI-624 DI-624+ RevA RevB RevC
RevisionA RevisionB RevisionC wireless router Airplus ExtremeG 2.4GHz G
Plus 802.11g 802.11 WAN WLAN fix solution solved problem crashes crashing
Good luck all!
---
email: my_nick@canada.com // my_nick = mork
Ok, I searched and searched and was unable to find a solution anywhere..
I stumbled into it!
This message is here for archival purposes so that others who search as
much as I may find it one day.
Read reviews of the D-Link DI-624 or DI-624+ wireless router at Amazon,
epinions, etc. and you'll see hundreds of reviews about two major issues;
1) frequent loss of connection terminals connected via 802.11g
2) frequent 'resetting' of the router itself - breaking the connections to
all wired and wireless connections.
My symptoms; I have revision A and when I first attempted to use it, and
request to the DHCP server for an IP address from a WIRED connection
caused a reset of the router. I upgraded to the latest firmware (against
tech supports advice, I had no choice but to do it over a wireless
connection) and the resetting problem was fixed.
As for dropped connections - it was VERY annoying.. large downloads were
unable to complete, games closing when connection is lost, MSN relogging
in constantly, etc, etc.
The connection would come back in a few seconds time - I don't believe my
wired connections were ever being lost at this time (although many peoples
accounts claim theirs were). Note, this is now just connections being
lost, the router was not visibly restarting itself anymore.
Signal strength was always 'Excellent' (laptop was just a few feet from
the router).
Note, I'm using XP and these instructions are for XP (SP1).
D-Link's site does not admit to this issue although I could find literally
hundreds of accounts of it in various newsgroups, web forums, and review
sites.
The router was feature-packed and affordable, so I didn't want to give up
just yet.
solution:
The following worked for me, try it and see if it works for you;
log into the web-based admin tool of the router. Click on 'Tools' at the
top, then 'Misc.' on the left menu..
set the following:
UPNP Settings = Disabled
Gaming Mode = Disabled
PPTP = Disabled
IPSec = Disabled
You may be able to turn the above back on, the below instructions are what
really fixes things, but getting rid of those options simplifies the
problems a bit - plus, if you have no need for them (and most people
won't) might as well turn them off (why are they all enabled by default?)
Now, even more important, go to the computer whose connection is being
lost.. go to your network connections, right-click on the wireless
connection and view its properties. Under the 'authentication' tab, you
should see a check-box option for "Enable IEEE 802.1x authentication for
this network" - UNCHECK IT!!
This solution will hopefully help others who stumble into it in their
searches. It also applies to a couple of models of gateway routers that
were rebranded D-Link DI-624's.. for some reason tech support has no clue
how to fix it - consumers report having to pay shipping charges 2-ways to
end up with a new router and the same problems.
Oddly enough, many reviews mention the issue and still give the glowing
review - I guess they don't mind losing their connection for a few seconds
every 10-15 minutes - to me, it made the product utterly useless.
Good luck to everyone who purchased this router! I was minutes away from
giving up, but it works fine now! It's been 30 hours or so with no
dropping of the wireless connections!
Some keywords will follow to help other find this post: lost connection
dropping dropped lost losing D-Link DI-624 DI-624+ RevA RevB RevC
RevisionA RevisionB RevisionC wireless router Airplus ExtremeG 2.4GHz G
Plus 802.11g 802.11 WAN WLAN fix solution solved problem crashes crashing
Good luck all!
---
email: my_nick@canada.com // my_nick = mork