windows xp is rebooting everytime

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

after loading the norton antivirus the system is rebooting continuously
i am unable to work till the nortan antivirus is disabled
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More about windows rebooting everytime
  1. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    On Sat, 24 Jul 2004 03:51:01 -0700, rebooting problem in xp wrote:

    > after loading the norton antivirus the system is rebooting continuously
    > i am unable to work till the nortan antivirus is disabled

    Can you get to Safe Mode? Press F8 after POST and before Windows starts to
    load. May want to tap this key during the initial boot for a better chance
    at getting the timing right. A text startup menu will appear - select Safe
    Mode. Log on with an account that belongs to the administrator group.

    From here there's a few things to look into: If you suspect a virus is
    blocking the loading of Norton, test the theory by trying to launch the
    program manually. If successful, do a full system scan (scan all files and
    folders).

    Otherwise, adjust the startup behavior of Norton so that it does not load.
    Start normally and try a reinstall or uninstall of Norton. You may want to
    consult their knowledge base for troubleshooting installation problems with
    their software. If you have just purchased the product, you may be entitled
    to free tech support over the phone and could take advantage of that avenue
    of help too.

    --
    Sharon F
    MS-MVP ~ Windows XP Shell/User
  2. Archived from groups: microsoft.public.windowsxp.newusers (More info?)

    "rebooting problem in xp" <rebooting problem in
    xp@discussions.microsoft.com> wrote:

    >after loading the norton antivirus the system is rebooting continuously
    >i am unable to work till the nortan antivirus is disabled

    Get rid of that software and use another one. Norton is known to cause
    several problems with Windows.
    "List of Antivirus Software Vendors"
    (http://support.microsoft.com/?kbid=49500)

    --
    (tm)
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