HELP!: XP has lost the ability to print

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Could one of the Hot Fix's issued between July 17-24 have caused this problem?

I have a Sony Viao PCV-RS630G & everything was working untill last week it
stopped printing to the local printer (a Canon BJC-3000) on the printer port &
the network printer (a Lexmark 5200) on a wIn 98se computer.

Both printers are shared both ways & worked untill last week.

The Win 98 computer can print to it's Lexmark but now can't find the Canon
printer.

The Sony has both printers listed & will send a print job to either printer but
it just sits there untill it times out & brings up the trouble shooter.

I have uninstalled, completely unplugged the printer I even tried plugging the
printer directly into the printer port (Canon is usually plugged into the port
through a scanner) the Sony say's both printers are there but times out when
doing a print test.

Each time either printer is uninstalled & reinstalled, on the printer port or a
USB port, XP has no problem finding & automaticly installing the printer but
then times out on a test print.

This computer refuses to print to anything other than Microsoft Office Document
Image Writer program.

Alex,