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Anonymous
a b D Laptop
July 30, 2004 6:33:39 AM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I am using WindowsXP on a Dell Latitude Laptop and have
tried to set up a user account on same. On checking that
the user can access the laptop files etc I ahve tried to
enter using their newly set up details. Their profile in
all the checks I have done is exactly the same as mine
which works with no problems. However when using the new
user login access to files brings up a Windows Installer
message which then looks for the installationCD and on
putting the CD into the machine it then can't find the
file which is descibed as PRORET.msi. I'm now at the
stage where I have tried so many options even down to re-
installing the XP software that I am nearing the position
where I am going to have to re-instal the laptop back to
its factory settings and start afresh. Can anyone help
urgently to shortcut this potential disaster.

David
July 30, 2004 4:22:32 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

wrong CD, should be the Office XP CD.


"David Herd" <david.herd@socialinvestmentscotland.com> wrote in message
news:70c701c47618$4bd772c0$a401280a@phx.gbl...
> I am using WindowsXP on a Dell Latitude Laptop and have
> tried to set up a user account on same. On checking that
> the user can access the laptop files etc I ahve tried to
> enter using their newly set up details. Their profile in
> all the checks I have done is exactly the same as mine
> which works with no problems. However when using the new
> user login access to files brings up a Windows Installer
> message which then looks for the installationCD and on
> putting the CD into the machine it then can't find the
> file which is descibed as PRORET.msi. I'm now at the
> stage where I have tried so many options even down to re-
> installing the XP software that I am nearing the position
> where I am going to have to re-instal the laptop back to
> its factory settings and start afresh. Can anyone help
> urgently to shortcut this potential disaster.
>
> David
>
>
!