Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
OH really?? error occured when more than one CD-Rom drive ?? i woule like to
say that ....is this a must ? because i plugged a usb CD burner.
"Carrie Garth" wrote:
> | "EL" <EL@discussions.microsoft.com>
> | MessageID:
> news:3D035836-A4D4-4931-A22B-FABDEDF7221E@microsoft.com
> | I tried to upgrade Win ME and kept getting errors saying the
> files
> | would not copy so I thought the hard drive was going bad,
> bought
> | a new hard drive and still could not load XP on the PC. I
> tried to
> | update the bios, increase memory and I tried 2 different CD's.
> | The file that can't load is the diskcopy.dll. How can I get XP
> to
> | load?
>
> See the following Microsoft Knowledge Base articles:
>
> - KB310064 - HOW TO: Troubleshoot Windows XP Problems
> During Installation When You Upgrade from Windows 98 or
> Windows Me
>
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;310064
>
> According to KB310064 (section titled "You receive a file copy
> error while the Setup program is running") some causes of this
> behavior are: CD-ROM is scratched, CD-ROM drive is not
> working correctly, multiple CD-ROM drives, computer is over-
> clocked, damaged or mismatched random access memory (RAM),
> Ultra direct memory access (DMA) turned on, third-party memory
> manager, a virus on your computer
>
> - KB257954 - Random Files May Not Be Copied During
> Text-Mode Setup
>
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;257954
>
> According to KB257954, some other causes (not listed in
> KB310064) of this behavior are: PC133 SDRAM is being used in
> a computer that requires PC100 SDRAM.
>
> And on the subject of faulty RAM, here's what another user with
> the same problem had to say about it:
>
> ----- Begin Original Message -----
> From: "Jim Smith"
>
http://www.microsoft.com/communities/privacy.mspx
> Subject: Re: Setup cannot copy the file ....
> Date: Fri, 26 Jul 2002 12:28:18 -0500
> Message-ID: <eP0xboMNCHA.1776@tkmsftngp12>
> Newsgroups: microsoft.public.win2000.setup
>
> I have found this to me a RAM problem, not a CD or HD problem.
> The CPU decompresses the files on the CD and writes them to the
> HD, if RAM is flakey, files will not be decompressed correctly
> and when setup does a verify, it fails. I fought with this
> problem for almost a day before I replaced my RAM and it went
> away.
> ----- End Original Message -----
>
> And on the subject of testing RAM, Microsoft has released a
> software memory diagnostic tool (mtinst.exe) that you can use to
> tests the Random Access Memory (RAM) on your computer for
> errors. For more information , and to download this tool, visit
> the
> following Microsoft Web site:
>
> Microsoft Online Crash Analysis - Windows Memory Diagnostic
>
http://oca.microsoft.com/en/windiag.asp
>
>
>