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Errors installing XP

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Anonymous
August 9, 2004 10:39:02 AM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I tried to upgrade Win ME and kept getting errors saying the files would not
copy so I thought the hard drive was going bad, bought a new hard drive and
still could not load XP on the PC. I tried to update the bios, increase
memory and I tried 2 different CD's. The file that can't load is the
diskcopy.dll. How can I get XP to load?

More about : errors installing

August 9, 2004 2:05:01 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

i'm trying to upgrade from win Me to XP,unfortunately, i have the simular
problems with EL,getting error saying the file can't be copied .it gave three
choices to me, first one is'continue'by pressing ENTER, but no reaction at
all. second choice is to skip it,however, it wrote that the installion may
not be completed and the upgraded XP may not work properly. Third choice is
exit installation.

for the file type which having error, it's the same with EL, it's .dll type.
The file name is vbscript.dll at c:\WINDOWS\SYSTEM

what's vbscript.dll?? is it an important file ??
will that 'error' not be occur if i delete it??
would my computer will not work properly if i delete that file?
also, what makes the error occured ??

THX ANSWERING THE QUESTION !!

"EL" wrote:
> I tried to upgrade Win ME and kept getting errors saying the files would not
> copy so I thought the hard drive was going bad, bought a new hard drive and
> still could not load XP on the PC. I tried to update the bios, increase
> memory and I tried 2 different CD's. The file that can't load is the
> diskcopy.dll. How can I get XP to load?
Anonymous
August 9, 2004 3:51:28 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

| "EL" <EL@discussions.microsoft.com>
| MessageID:
news:3D035836-A4D4-4931-A22B-FABDEDF7221E@microsoft.com
| I tried to upgrade Win ME and kept getting errors saying the
files
| would not copy so I thought the hard drive was going bad,
bought
| a new hard drive and still could not load XP on the PC. I
tried to
| update the bios, increase memory and I tried 2 different CD's.
| The file that can't load is the diskcopy.dll. How can I get XP
to
| load?

See the following Microsoft Knowledge Base articles:

- KB310064 - HOW TO: Troubleshoot Windows XP Problems
During Installation When You Upgrade from Windows 98 or
Windows Me
http://support.microsoft.com/default.aspx?Product=winxp...;en-us;310064

According to KB310064 (section titled "You receive a file copy
error while the Setup program is running") some causes of this
behavior are: CD-ROM is scratched, CD-ROM drive is not
working correctly, multiple CD-ROM drives, computer is over-
clocked, damaged or mismatched random access memory (RAM),
Ultra direct memory access (DMA) turned on, third-party memory
manager, a virus on your computer

- KB257954 - Random Files May Not Be Copied During
Text-Mode Setup
http://support.microsoft.com/default.aspx?Product=winxp...;en-us;257954

According to KB257954, some other causes (not listed in
KB310064) of this behavior are: PC133 SDRAM is being used in
a computer that requires PC100 SDRAM.

And on the subject of faulty RAM, here's what another user with
the same problem had to say about it:

----- Begin Original Message -----
From: "Jim Smith"
http://www.microsoft.com/communities/privacy.mspx
Subject: Re: Setup cannot copy the file ....
Date: Fri, 26 Jul 2002 12:28:18 -0500
Message-ID: <eP0xboMNCHA.1776@tkmsftngp12>
Newsgroups: microsoft.public.win2000.setup

I have found this to me a RAM problem, not a CD or HD problem.
The CPU decompresses the files on the CD and writes them to the
HD, if RAM is flakey, files will not be decompressed correctly
and when setup does a verify, it fails. I fought with this
problem for almost a day before I replaced my RAM and it went
away.
----- End Original Message -----

And on the subject of testing RAM, Microsoft has released a
software memory diagnostic tool (mtinst.exe) that you can use to
tests the Random Access Memory (RAM) on your computer for
errors. For more information , and to download this tool, visit
the
following Microsoft Web site:

Microsoft Online Crash Analysis - Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
Related resources
August 9, 2004 3:51:29 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

OH really?? error occured when more than one CD-Rom drive ?? i woule like to
say that ....is this a must ? because i plugged a usb CD burner.

"Carrie Garth" wrote:

> | "EL" <EL@discussions.microsoft.com>
> | MessageID:
> news:3D035836-A4D4-4931-A22B-FABDEDF7221E@microsoft.com
> | I tried to upgrade Win ME and kept getting errors saying the
> files
> | would not copy so I thought the hard drive was going bad,
> bought
> | a new hard drive and still could not load XP on the PC. I
> tried to
> | update the bios, increase memory and I tried 2 different CD's.
> | The file that can't load is the diskcopy.dll. How can I get XP
> to
> | load?
>
> See the following Microsoft Knowledge Base articles:
>
> - KB310064 - HOW TO: Troubleshoot Windows XP Problems
> During Installation When You Upgrade from Windows 98 or
> Windows Me
> http://support.microsoft.com/default.aspx?Product=winxp...;en-us;310064
>
> According to KB310064 (section titled "You receive a file copy
> error while the Setup program is running") some causes of this
> behavior are: CD-ROM is scratched, CD-ROM drive is not
> working correctly, multiple CD-ROM drives, computer is over-
> clocked, damaged or mismatched random access memory (RAM),
> Ultra direct memory access (DMA) turned on, third-party memory
> manager, a virus on your computer
>
> - KB257954 - Random Files May Not Be Copied During
> Text-Mode Setup
> http://support.microsoft.com/default.aspx?Product=winxp...;en-us;257954
>
> According to KB257954, some other causes (not listed in
> KB310064) of this behavior are: PC133 SDRAM is being used in
> a computer that requires PC100 SDRAM.
>
> And on the subject of faulty RAM, here's what another user with
> the same problem had to say about it:
>
> ----- Begin Original Message -----
> From: "Jim Smith"
> http://www.microsoft.com/communities/privacy.mspx
> Subject: Re: Setup cannot copy the file ....
> Date: Fri, 26 Jul 2002 12:28:18 -0500
> Message-ID: <eP0xboMNCHA.1776@tkmsftngp12>
> Newsgroups: microsoft.public.win2000.setup
>
> I have found this to me a RAM problem, not a CD or HD problem.
> The CPU decompresses the files on the CD and writes them to the
> HD, if RAM is flakey, files will not be decompressed correctly
> and when setup does a verify, it fails. I fought with this
> problem for almost a day before I replaced my RAM and it went
> away.
> ----- End Original Message -----
>
> And on the subject of testing RAM, Microsoft has released a
> software memory diagnostic tool (mtinst.exe) that you can use to
> tests the Random Access Memory (RAM) on your computer for
> errors. For more information , and to download this tool, visit
> the
> following Microsoft Web site:
>
> Microsoft Online Crash Analysis - Windows Memory Diagnostic
> http://oca.microsoft.com/en/windiag.asp
>
>
>
Anonymous
August 9, 2004 4:00:36 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

This utility may help
Windows XP Upgrade Advisor
http://www.microsoft.com/windowsxp/pro/upgrading/adviso...

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"EL" <EL@discussions.microsoft.com> wrote in message
news:3D035836-A4D4-4931-A22B-FABDEDF7221E@microsoft.com...
>I tried to upgrade Win ME and kept getting errors saying the files would not
> copy so I thought the hard drive was going bad, bought a new hard drive and
> still could not load XP on the PC. I tried to update the bios, increase
> memory and I tried 2 different CD's. The file that can't load is the
> diskcopy.dll. How can I get XP to load?
Anonymous
August 9, 2004 4:54:41 PM

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

|:| "EL" <EL@discussions.microsoft.com>
|:| MessageID:
news:3D035836-A4D4-4931-A22B-FABDEDF7221E@microsoft.com
|:| I tried to upgrade Win ME and kept getting errors saying the
|:| files would not copy so I thought the hard drive was going
|:| bad, bought a new hard drive and still could not load XP on
|:| the PC. I tried to update the bios, increase memory and I
|:| tried 2 different CD's. The file that can't load is the
|:| diskcopy.dll. How can I get XP to load?

:| "Carrie Garth" <PostInGroup@invalid.cxg>
:| MessageID: news:ej13UFjfEHA.1424@tk2msftngp13.phx.gbl
:| <SNIP>
http://support.microsoft.com/default.aspx?Product=winxp...;en-us;310064
:| <SNIP> multiple CD-ROM drives <SNIP>

| "Alice" <Alice@discussions.microsoft.com>
| MessageID:
news:57F7C524-832E-416D-9865-923918BF618B@microsoft.com...
| OH really?? error occured when more than one CD-Rom drive ?? i
| woule like to say that ....is this a must ? because i plugged a
| usb CD burner.

I have had this exact problem on my own computer with 2 E-IDE
CD-ROM drives attached. The BIOS checks the drives and then
moves on.

I have read in these newsgroups that, for E-IDE drives, you may
be able to workaround this problem by putting the installation CD
in the other drive. However, for my computer that not solve the
problem. The workaround for me was to (temporarily) disconnect
one CD-ROM drive.

Note: Depending on your BIOS setup configuration utility, you may
be able to enter it and temporarily disable all CD-ROM drives
except for the one you are using to install the OS.
!