Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Perhaps I have not made myself clear. My AV in NSW works great. Gets updated
at least every Wednesday. There is however a button to click on for getting
program updates (I call it live update). That's the one that gives me the
error message LU1803. The error explanation is that every time a live update
takes place a file is created. If it gets 'corrupted' than that could be a
cause of the LU1803. Unfortunately according to Symantec documentation there
are several error conditions and all use LU1803 so frankly in my thinking
there is a bug.
I know I can update manually from Symantec site and do from time to time but
it's still the LU1803 issue that is not right.
Dannie
"Kaylene aka Taurarian" <taurarianREMOVECAPS@hotmail.com> wrote in message
news:eIlHcmkkEHA.3452@TK2MSFTNGP15.phx.gbl...
> If you have already set live update to automatic, then it's possible that
live
> update is already running at the time you try to manually use live update.
Just
> a thought.
>
> "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message
> news:lU9_c.4148$lv3.1983377@news4.srv.hcvlny.cv.net...
> > Thanks. Turns out I have the latest Version 7.02.
> > Dannie
> >
> > "Kaylene aka Taurarian" <taurarianREMOVECAPS@hotmail.com> wrote in
message
> > news:#alz0wgkEHA.3724@TK2MSFTNGP11.phx.gbl...
> >> Dannie, check on the downloads page of Nortons for an update to NSW
which
> > is not
> >> available through live update.
> >>
http://www.symantec.com.au/techsupp/files/nsys/index.html
> >>
> >> "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message
> >> news:ye6_c.3994$lv3.1367541@news4.srv.hcvlny.cv.net...
> >> Have I tried that solution? You bet I have and it works. HOWEVER, there
> > must be
> >> a bug that causes this error to occur. Just trying to see if any other
> > user has
> >> encountered this. Actually for Symantec to put out a solution like they
> > have
> >> means to me that they know their is a problem but do not know how to
solve
> > it! I
> >> do however like the product, wart and all.
> >> Dannie
> >>
> >> "XPUSER" <XPUSER@HOTMAIL.XYZ> wrote in message
> >> news:evkZdvbkEHA.1656@TK2MSFTNGP09.phx.gbl...
> >> "Dannie" <sloopoke.noname@nospam.optonline.net> wrote in message
> >> news:MKOZc.45719$Es2.20281644@news4.srv.hcvlny.cv.net...
> >> > Not sure if this is correct ng and if not would appreciate someone
> > telling
> >> > me what is correct group. Have installed NSW 2004 and occasionally
use
> > their
> >> > Live Update to see if anything is available. Last 3 weeks I have
been
> >> > getting a LU1803 error message. I went to Symantec's site and by
> > following
> >> > their procedure I can use the live update function. However the
> > following
> >> > week I get another LU1803 error.
> >> >
> >> > Wondering how many have encountered this error message. This leads
me
> > to
> >> > believe that there is a bug in their 'live update procedure'. Have
I
> >> > reported it to Symantec? Seriously you jest. At least lucky they
> > provide a
> >> > procedure to get rid of error even though it comes back at a later
> > time.
> >> > TIA
> >> > Dannie
> >>
> >
============================================================================
> > ==============
> >> I assume you are talking about this site:
> >>
> >> Error: "LU1803: LiveUpdate failed while getting your updates" or
> > "LiveUpdate
> >> had an internal error while getting your updates"
> >>
> >
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2002071909270613?O
> >
penDocument&src=_mi&product=LU&version=2.0&language=english&module=LU&error=
> > 1803&build=Symantec
> >>
> >> Have you tried all of the suggestions listed in that article?
> >>
> >> I am not a big Symantec / Norton fan myself - I use ZoneAlarm
Security
> > Suite
> >> version 5.1.011.000
> >>
> >>
http://www.zonelabs.com/store/content/home.jsp
> >>
> >> I never have any problem with ZA S S myself but no doubt other people
> > have had
> >> issues...
> >>
> >
============================================================================
> > ==============
> >>
> >>
> >>
> >
> >
>
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