"Please Insert Correct CD/DVD-ROM"

I have been having this issue with every single DVD based game that I own. The DVD-ROM drive (ASUS DVD-E616A3T), will install and read most disks perfectly fine. In fact, I've never had a single problem if I want to listen to some music or install a game, but as soon as I try to launch a game that requires the DVD to be in the drive... I get that notorious "Please Insert the correct CD/DVD-ROM and restart the application" error. (Yes, the DVD is in the drive, I'm not a retard)

Originally I thought this was only a problem with COD4... but then it happened after I installed BF2142, GoW for the PC, C&C3, and the list goes on. For now I have been able to circumvent this problem by using a fixed executable. (Before anyone asks, no I am not pirating any of these games, nor am I using any emulation software such as Daemon Tools) This is as close to a fresh install of XP as you can get.

Has anyone else run into this issue / know a solution to get the drive working properly? So far I have updated firmware, reinstalled the device, and change the transfer mode, but none of the above has worked. (I've also read that this may have something do to with Windows XP installing the device as a hot-swappable drive, but nothing that gives me a solution to this.)

Though I won't pretend to know why this is happening, don't you find it the least bit ironic that you bought the games and can't play, while a pirater would be able to circumvent that -- as you said the pirated EXE files work. If only the producers would realize that their anti-piracy schemes are always broken and in the end you just lock out paying customers, guaranteed to piss them off.

Yeah i was joking, i had the same problem with command and conquer 3, it keeps saying a file is unreadable, however if i rip the whole cd into a folder and install it form that, it works fine and doesnt even think ive pirated anything.

It asks me to insert the cd when i rund the shortcut on the desktop, i do that and it loads up no probs.....stupid EA, they break everything.

If you crack them you cant play them online, well, all the EA ones anyway which is practicaly the entire gaming market for pc.

Even with punbuster? i thought punkbuster was surrposed to stop that kind of **** happening (even though you have actualy paid for you game).

Punkbuster is another pointles spiece of sortware that kicks you from servers for no reason then. lol.........

sounds like you need to do.. the last resort, contact customer support oh noooooooooooooooooooooooooo.

Haha, I'm trying to avoid it like the plague.
Tech Support: *with a heavy accent* Hi, my name is Josh, how may I help you? (I love how they are always named Josh, John, or Sally... lol)
Me: I'm trying to play this game, but my DVD-ROM won't auto-read this disk. I've updated both the Motherboard and DVD-ROM to the latest drivers & firmware.
Tech Support: Ok, have you updated your drivers and firmware on your DVD-ROM?
...
Tech Support: Next I'm going to have your power down your computer for three minutes.
Me: What good will that do?
Tech Support: Trust me sir, I'm reading from a book. Now if you don't want to keep this call on a professional level, I will be forced to hang up on you.

/facepalm

When I lived with my rents, they used to have AOL... well, one day only one person at a time could log on even though we were on a router. So, I get a little pissed and called them... the dude argued with me for over an hour trying to convince me that I needed to "buy extra IP's for my household"... That dumb b&^* obviously didn't understand the concept of NAT (Network Address Translation) and finally admitted defeat after I intellectually beat him into the ground. In the end there was going to be some bull service charge to allow more than one person per household to be logged on to the AOL service at one time... When I asked to speak to his supervisor, he said the IP thing was simply a "misunderstanding" on his part. So, we canceled our subscription and went with Road Runner.

It's sad the way that some tech support will treat people then they believe that the caller doesn't have any technical knowledge... always a surprise when I get to talk with them. Anyways, waiting on a response from ASUS at the moment. Hopefully I don't get the candidate of the Special Olympics answering my e-mails.

Yeah, I went through all the FAQs in the DVD-ROM section... but now that you mention it, I should have added that to my e-mail so they don't refer me to it. Doh. >.>

It's funny how anyone that tech savvy is so willing to do anything BUT contact the manufacturer's tech support... lol

just going to toss in my 2 cents here..

do you have any virtual drive software installed? Some games have a fit from that.

WOW.....thats bad

look and see if you can get your drive in IDE mode. Unfortunately i am not sure how windows would react to this... but i was gonna mention sata, my DVD drive shows as SCSI so i figured it was fixed.....in the bios there is an option for sata to operate in IDE mode, but as i say, i am not sure how windows will react to your hard drive going from sata to IDE....there is no real performance difference....

It's pretty close to what you're decrsibing. I was messing with those settings a bit last night, but I think I was in a different device and I changed it from "Let BIOS select" to "PIO" but it didn't fix it. I'll try this when I get home tonight though.

Nah, I'll try that as well once I get home. Hopefully it won't have any adverse effects on my HD though.

Hmm, that could be something as well. Thanks for the suggestion.

I haven't tried removing the IDE Controller specifically. I've only removed the DVD drive it self. Guess that's another thing to put on my checklist.

Also, I'm not sure if this effects anything, but I do have an IDE CD/CD-RW drive that is currently set as a master drive via the jumpers. I know this SATA drive, and the previous one I owned, didn't have any jumpers for master, slave, or CS.

I figured that was the case, just wasn't sure if the IDE drive set to the Master that maybe the games were trying to search that location for the media instead of my DVD drive.

Also, ASUS tech support got back with me with one of the most unhelpful responses every... haha. (This is from a Level 3 Tech Engineer, supposedly)

Ok, I guess they're tying to tell me it's broken, but they say "If your product needs to be exchanged or repaired..." How am I supposed to know if it's broken? It seems to work find other than the problem I'm having above.

I had a similar problem. I was using Windows Vista

I had set the executable for single player mode to Compatibility mode: Windows XP

I have the steps or resolution to change the compatibility mode in the forums of:

www.rk-clan.net/home

http://rk-clan.net/home/forum/view [...] ead_id=544

Hope this helps. So simple

The only time I had a problem like this was GTA: San Andreas. I absolutely could not get that game to start to save my life.

I had to download the no-CD crack. But that was for version 1.00. Mine was version 2.00 (the one Rockstar released to prevent mods like Hot Coffee). So then I had to download a patch that downgraded it to 1.00. Then I could get the game to boot up in less than a second with the no-CD crack.

Funny I had to do all this shady stuff just so I could play a legitimately purchased version of the game.

Punkbuster is the biggest joke for those of us who play competitivly. My clan was a top 25 BF2 TWL team for ages, but everyone in front of us was clearly (and it was pretty clear) abusing the system. (After 3 years, you know what can and can not be done). To bad its impossible to prove anyone guilty...

Whats your DVD drive? Also, try using the autorun and starting the game from the menu that pops up (if that fails, then something is REALLY messed up). Also, did you add a HD recently? Its possible the drive letter somehow got changed...

As a rule, PBSetup.exe is your friend; it keeps PB updated, as you often get kicked from a server before it updates itself...

The easiest way to ensure no one is cheating: Calculate (not check, actually calculate) the checksum for each file needed to run the game prior to loading in a server. Its very hard to make specific changes without messing that up...

how 2 crack help please im still a kid wana play a game