Microsoft capability utility in windows 7 does not work

In this utility within windows7, one starts the compatability check for a program that is to be installed. When the compatability check runs. it instructs you to start the program to check if the selected virtual operating system is correct. the "button" presented says start program. clicking on this button does nothing, and the installation never proceeds. Any ideas?
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  1. Easiest way i find is to put the program on my desktop.
    Right click the icon
    Choose which os
    Check off run as admin
    A word of advice don't post personal info on forums.
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