Printer problem

[Pete]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Some time in June after an automatic windows update my
printer stopped printing. I have an Epson Stylus 82 Inkjet
that goes through all the motions but when the page comes
out it is blank. I purchased $75.00 in new ink and still
have the problem. I even installed the printer on another
computer and it works fine there. When I try to reload or
remove the driver to attempt a re-install, I get a message
window that reads:
16 bit windows subsystem
C:\windows\system32\autoexec.nt
The system file is not suitable for running ms-dos and
microsoft windows applications.

What can I do to solve this problem?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Download and install the latest Windows XP drivers:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14417&prodoid=22708391&infoType=Downloads&platform=Windows

Remember to uninstall the old printer drivers first:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=FAQ&oid=14417&prodoid=22708391&foid=31202&cat=30930&subcat=30935

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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"Pete" wrote:

| Some time in June after an automatic windows update my
| printer stopped printing. I have an Epson Stylus 82 Inkjet
| that goes through all the motions but when the page comes
| out it is blank. I purchased $75.00 in new ink and still
| have the problem. I even installed the printer on another
| computer and it works fine there. When I try to reload or
| remove the driver to attempt a re-install, I get a message
| window that reads:
| 16 bit windows subsystem
| C:\windows\system32\autoexec.nt
| The system file is not suitable for running ms-dos and
| microsoft windows applications.
|
| What can I do to solve this problem?