XP Home Upgrade from Win ME

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Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I just upgraded from ME to XP Home. I had Norton Internet Security 2005
before the upgrade and chose to leave it on the system and not uninstall
before the upgrade. Now I am having some problems that may be related to NIS
and now I can't uninstall it. Is it safe to uninstall XP, then uninstall NIS
and then reinstall the XP Home Upgrade? Are there any issues I need to
consider?

Thanks for any help
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Mark;
Uninstall NIS:
http://service1.symantec.com/SUPPORT/nav.nsf/5faa3ca6df6f549888256edd0061c0a4/9941641f5e10351b88256ed6006163f5?OpenDocument&src=bar_sch_nam

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Mark B" <Mark B@discussions.microsoft.com> wrote in message
news:21164F4D-3932-42C4-AF74-92A96D43D154@microsoft.com...
>I just upgraded from ME to XP Home. I had Norton Internet Security
>2005
> before the upgrade and chose to leave it on the system and not
> uninstall
> before the upgrade. Now I am having some problems that may be
> related to NIS
> and now I can't uninstall it. Is it safe to uninstall XP, then
> uninstall NIS
> and then reinstall the XP Home Upgrade? Are there any issues I need
> to
> consider?
>
> Thanks for any help
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Jupiter,
Thanks for the help. When I got to the step to remove the NAV folders, I
tried removing the entire NIS folder and got an error - "cannot delete
nisres.dll - access denied". Is this because the link you sent me is to
completely remove NAV, not NIS or is there something else happening. I tried
searching the Symantec knowledge base for removing NIS 2005 but only found
the page using Add/Remove Programs. Any additional help would be greatly
appreciated.

Thanks,
Mark

"Jupiter Jones [MVP]" wrote:

> Mark;
> Uninstall NIS:
> http://service1.symantec.com/SUPPORT/nav.nsf/5faa3ca6df6f549888256edd0061c0a4/9941641f5e10351b88256ed6006163f5?OpenDocument&src=bar_sch_nam
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar/
>
>
> "Mark B" <Mark B@discussions.microsoft.com> wrote in message
> news:21164F4D-3932-42C4-AF74-92A96D43D154@microsoft.com...
> >I just upgraded from ME to XP Home. I had Norton Internet Security
> >2005
> > before the upgrade and chose to leave it on the system and not
> > uninstall
> > before the upgrade. Now I am having some problems that may be
> > related to NIS
> > and now I can't uninstall it. Is it safe to uninstall XP, then
> > uninstall NIS
> > and then reinstall the XP Home Upgrade? Are there any issues I need
> > to
> > consider?
> >
> > Thanks for any help
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Mark;
The version involved doe not affect the step that way, you should
still remove the file.
Try removing it in Safe Mode:
Reboot tapping F8 each second.
Select Safe Mode at the menu.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Mark B" <MarkB@discussions.microsoft.com> wrote in message
news:2D366E97-F346-4775-88DA-B2978B044A7B@microsoft.com...
> Jupiter,
> Thanks for the help. When I got to the step to remove the NAV
> folders, I
> tried removing the entire NIS folder and got an error - "cannot
> delete
> nisres.dll - access denied". Is this because the link you sent me is
> to
> completely remove NAV, not NIS or is there something else happening.
> I tried
> searching the Symantec knowledge base for removing NIS 2005 but only
> found
> the page using Add/Remove Programs. Any additional help would be
> greatly
> appreciated.
>
> Thanks,
> Mark
>
> "Jupiter Jones [MVP]" wrote:
>
>> Mark;
>> Uninstall NIS:
>> http://service1.symantec.com/SUPPORT/nav.nsf/5faa3ca6df6f549888256edd0061c0a4/9941641f5e10351b88256ed6006163f5?OpenDocument&src=bar_sch_nam
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar/
>>
>>
>> "Mark B" <Mark B@discussions.microsoft.com> wrote in message
>> news:21164F4D-3932-42C4-AF74-92A96D43D154@microsoft.com...
>> >I just upgraded from ME to XP Home. I had Norton Internet Security
>> >2005
>> > before the upgrade and chose to leave it on the system and not
>> > uninstall
>> > before the upgrade. Now I am having some problems that may be
>> > related to NIS
>> > and now I can't uninstall it. Is it safe to uninstall XP, then
>> > uninstall NIS
>> > and then reinstall the XP Home Upgrade? Are there any issues I
>> > need
>> > to
>> > consider?
>> >
>> > Thanks for any help
>>
>>
>>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I'm glad to see that I am not the only one with problems with norton and xp.
BUT my problem is with norton go back. I uninstalled it, and tried to install
xp again, no avail. Then I RE-installed go back and then uninstalled it
again, still nothing. I was searching around the norton website and I cant
find the instructions for the manual removal of goback, any suggestions or
help is much appreciated

"Jupiter Jones [MVP]" wrote:

> Mark;
> Uninstall NIS:
> http://service1.symantec.com/SUPPORT/nav.nsf/5faa3ca6df6f549888256edd0061c0a4/9941641f5e10351b88256ed6006163f5?OpenDocument&src=bar_sch_nam
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar/
>
>
> "Mark B" <Mark B@discussions.microsoft.com> wrote in message
> news:21164F4D-3932-42C4-AF74-92A96D43D154@microsoft.com...
> >I just upgraded from ME to XP Home. I had Norton Internet Security
> >2005
> > before the upgrade and chose to leave it on the system and not
> > uninstall
> > before the upgrade. Now I am having some problems that may be
> > related to NIS
> > and now I can't uninstall it. Is it safe to uninstall XP, then
> > uninstall NIS
> > and then reinstall the XP Home Upgrade? Are there any issues I need
> > to
> > consider?
> >
> > Thanks for any help
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

There are a few options on this page:
http://service1.symantec.com/SUPPORT/goback.nsf/docid/2003050713255158?OpenDocument&src=hot&prod=GoBack&ver=3%20Personal%20Edition%20for%20SystemWorks&csm=no&tpre=

Otherwise you may have to contact their support directly:
http://www.symantec.com/techsupp/support_options.html

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"amanda" <amanda@discussions.microsoft.com> wrote in message
news:385367E5-2C62-42C6-9409-12393F71B7DE@microsoft.com...
> I'm glad to see that I am not the only one with problems with norton
> and xp.
> BUT my problem is with norton go back. I uninstalled it, and tried
> to install
> xp again, no avail. Then I RE-installed go back and then uninstalled
> it
> again, still nothing. I was searching around the norton website and
> I cant
> find the instructions for the manual removal of goback, any
> suggestions or
> help is much appreciated
>
> "Jupiter Jones [MVP]" wrote:
>
>> Mark;
>> Uninstall NIS:
>> http://service1.symantec.com/SUPPORT/nav.nsf/5faa3ca6df6f549888256edd0061c0a4/9941641f5e10351b88256ed6006163f5?OpenDocument&src=bar_sch_nam
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar/
>>
>>
>> "Mark B" <Mark B@discussions.microsoft.com> wrote in message
>> news:21164F4D-3932-42C4-AF74-92A96D43D154@microsoft.com...
>> >I just upgraded from ME to XP Home. I had Norton Internet Security
>> >2005
>> > before the upgrade and chose to leave it on the system and not
>> > uninstall
>> > before the upgrade. Now I am having some problems that may be
>> > related to NIS
>> > and now I can't uninstall it. Is it safe to uninstall XP, then
>> > uninstall NIS
>> > and then reinstall the XP Home Upgrade? Are there any issues I
>> > need
>> > to
>> > consider?
>> >
>> > Thanks for any help
>>
>>
>>
 
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