ps3 ethernet cable is not connected

[theot13]

Ive been trying to get PSN to work but i cant. I originally hooked my cable to the router and it gave me a message saying, "an ethernet cable is not connected". I thought it might be my cable so i went out and bought another one but the message didn't stop appearing. Then i tried a differnt router but it still continued to happen. Ive been trying to figure this out for hours but it's no use. Any help would be appreciated.

 

[theot13]

I forgot to mention that when the ethernet cable is connected the message saying "an ethernet cable is not connected" constantly blinks. The router slot aswell keeps blinking instead of just staying still.

 

[3Ball]

Ive been trying to get PSN to work but i cant. I originally hooked my cable to the router and it gave me a message saying, "an ethernet cable is not connected". I thought it might be my cable so i went out and bought another one but the message didn't stop appearing. Then i tried a differnt router but it still continued to happen. Ive been trying to figure this out for hours but it's no use. Any help would be appreciated.

Have u tried setting up your network connections manually on the ps3?

Best,

3Ball

 

[theot13]

Have u tried setting up your network connections manually on the ps3?

Best,

3Ball

Yes, I would get failed connections but when it started to say successful it said i had to update my system but when i tried it wouldn't and i started to get failed connections again.

 

[infornography42]

That sounds like a busted pin. Take a close look at the ethernet port on your PS3 and see if one of those 8 pins is missing, bent, or broken. If so, call support and see if you can get them to fix/replace it.

 

[theot13]

That sounds like a busted pin. Take a close look at the ethernet port on your PS3 and see if one of those 8 pins is missing, bent, or broken. If so, call support and see if you can get them to fix/replace it.

I just checked and there all perfect.

 

[infornography42]

have you tried plugging a computer or laptop into the same cable/port on the router?

 

[theot13]

yes

 

[infornography42]

And was the computer able to browse the internet on that connection and did it obtain an IP address from the router?

If so, I'd call Sony's tech support because you have just proven that the cable and router are definitely working in the current configuration.

If not, then I'd say it's pretty obvious what direction to start troubleshooting.

 

[goldfish769]

Did you find a resolution to this problem. i too have got the same problem from my PS3?

 

[Guest]

i also need a answer same thing is happen to me !!!!!!!!

 

[goldfish769]

it must have something to do with the router. i recieved a new playstation 3 and it still has the same problem. i changed all the cables too but i still have this problem. i am using a D-link wireless router with 4 ports on the back and the playstation does not work in any of these ports.

 

[ohiou_grad_06]

PS3 has a wireless card I believe, why not hook it up that way?

 

[ErDraug]

I got the same problem and have tried different Routers and Cables...
It connects to the router wireless but with cable it does not work.

The reason I wan't cable is because it laggs for me when streaming certain videos to the ps3..

 

[ohiou_grad_06]

The other thing you could look at, not sure if ps3 has an N spec wireless card, but if so, get an N spec router as it is supposed to be up to 300 mbps.

 

[Mousemonkey]

This topic has been closed by Mousemonkey