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Tom's Hardware > Forum > Games General > Console Gaming > ps3 ethernet cable is not connected

ps3 ethernet cable is not connected

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theot13   05-22-2008 at 02:06:37 AM

Ive been trying to get PSN to work but i cant. I originally hooked my cable to the router and it gave me a message saying, "an ethernet cable is not connected". I thought it might be my cable so i went out and bought another one but the message didn't stop appearing. Then i tried a differnt router but it still continued to happen. Ive been trying to figure this out for hours but it's no use. Any help would be appreciated.

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theot13   05-22-2008 at 03:15:45 AM
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I forgot to mention that when the ethernet cable is connected the message saying "an ethernet cable is not connected" constantly blinks. The router slot aswell keeps blinking instead of just staying still.

Reply to theot13
3Ball   05-22-2008 at 04:56:19 AM
- 0 +

theot13 wrote :

Ive been trying to get PSN to work but i cant. I originally hooked my cable to the router and it gave me a message saying, "an ethernet cable is not connected". I thought it might be my cable so i went out and bought another one but the message didn't stop appearing. Then i tried a differnt router but it still continued to happen. Ive been trying to figure this out for hours but it's no use. Any help would be appreciated.



Have u tried setting up your network connections manually on the ps3?

Best,

3Ball

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 Reply to 3Ball
theot13   05-22-2008 at 01:01:55 PM
- 0 +

3Ball wrote :

Have u tried setting up your network connections manually on the ps3?

Best,

3Ball



Yes, I would get failed connections but when it started to say successful it said i had to update my system but when i tried it wouldn't and i started to get failed connections again.


Message edited by theot13 on 05-22-2008 at 01:04:16 PM
Reply to theot13
infornography42   05-22-2008 at 01:50:48 PM
- 0 +

That sounds like a busted pin. Take a close look at the ethernet port on your PS3 and see if one of those 8 pins is missing, bent, or broken. If so, call support and see if you can get them to fix/replace it.

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theot13   05-22-2008 at 11:59:45 PM
- 0 +

infornography42 wrote :

That sounds like a busted pin. Take a close look at the ethernet port on your PS3 and see if one of those 8 pins is missing, bent, or broken. If so, call support and see if you can get them to fix/replace it.



I just checked and there all perfect.


Message edited by theot13 on 05-23-2008 at 12:02:20 AM
Reply to theot13
infornography42   05-23-2008 at 12:51:20 PM
- 0 +

have you tried plugging a computer or laptop into the same cable/port on the router?

Reply to infornography42
infornography42   05-23-2008 at 08:56:35 PM
- 0 +

And was the computer able to browse the internet on that connection and did it obtain an IP address from the router?

If so, I'd call Sony's tech support because you have just proven that the cable and router are definitely working in the current configuration.

If not, then I'd say it's pretty obvious what direction to start troubleshooting.

Reply to infornography42
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