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Badges Not Appearing? Temporary Reputation Downtime

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  • Development
  • Tom's Hardware
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March 14, 2013 1:15:18 PM

Hey there friends,

We're having some leftover caching issues specifically with the new badges/reputation system that was rolled out, and need to pull it back offline for a couple of days while the development team works out the issues.

We're happy with the reception so far of the new platform, and seeing so many new badges awarded right away, but we want to be absolutely sure we've got everything worked out on this integral part of the new platform before leaving it run too long. The development team will be burning the midnight oil cranking out a few more 16-hour days and kept chained to their workstations for a bit longer to make this right for you guys.

So you know:
Your progress is *still* being saved. Any Best Answers you get still count towards badges. You'll just receive them once the system is back online, just like before during our brief downtime.

Your post count is still being saved too.

You have lost no badges.

We hope to have the system back up within a few days. In the interim, bear with us, and pardon our dust. Thanks so much for your understanding. :) 

-JP

More about : badges appearing temporary reputation downtime

March 15, 2013 8:42:25 AM

All is fully operational now. :)  Quicker than expected!
March 15, 2013 11:15:59 AM

jpishgar said:
All is fully operational now. :)  Quicker than expected!


Hi Joe :) 

Yes, they are working but with one problem for me (and others I assume)

I do NOT like the new badges (at all) so DID NOT choose any....BUT the site is selecting them FOR ME :( 

Example... I go into Windows 7 section , then that badge appears under my name :( 

If I go into Laptops , then a Laptops badge appears under my name :( 

I repeat, I did NOT choose ANY BADGES EVER....

And I do NOT want any ever ...lol

All the best Brett :) 



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March 15, 2013 12:48:30 PM

The counter seems to be false, for examples i received in past more than 50 BA in CPUs section, now it says I'm only 29 from 50 to get the CPU next badge. And for Graphics, I got more than 200 BA in past, now it says 142, there are some minor other issues too like DP disappearing from time to time, I don't get the "more updates" button in the top right box and many other minor issues.
March 15, 2013 1:44:51 PM

I think it's because it is now broken down into more badge catagories as before the update I had gold badges i every hardware section and now while I still have those as legacy badges I seem to be working on duplicate badges in several of those same catagories. So what you want to do is check your badges in progress and check for duplicates. Right now you have two Graphics badges , one legacy and one new one so they split your BA between those two. The same goes for Cpu , home built and motherboards so you have actually added badges because of this splitting of BA.
March 15, 2013 1:55:29 PM

I really don't understand well, but I don't care about it that much, what is much annoying is the mail notification thing, it's back. I have to unfollow and then press email me with the....to get it to work right. it doesn't bug me with all the threads, but with some like this one.

Also, no one answered one of my main questions which are "how to know the status of the user posting" and how to delete multiple inbox"?
March 15, 2013 2:53:45 PM

Since the points went away the old ranking system did as well because it was tied to points so no more veteren , addict , expert and so on. You now have the option to select one of your badges as your status , however you cannot deselect it but you can change it to a different badge if you like.
If the poster has not selected a badge then you can hover your mouse over thier avitar and then you can the post count and best answers and if you want to see all thier badges there is a link there to do that.
To what are you referring to with delete multiple inbox.
March 15, 2013 3:00:50 PM

First I refer to the status as "online" and "offline" and delete multiple private messages.
March 15, 2013 4:14:09 PM

Ok , sorry for the mix up I haven't seen anything about the user online but it has been mentioned as has the PM deletion. There hasn't been anything come of it yet but I do think that they are taking the most important issues first and then getting to the fine tunning as they can. It is important to mention these things even if it appears no action is being taken immediatly , I'm sure that they will get to all the issues untill this thing is running smooth and most members are happy.
March 15, 2013 4:16:52 PM

Yeah, alright then.
March 16, 2013 3:33:43 PM

@ inzone
I'm just working through these posts and have raised a similar issue on another thread however as you are discussing the very same issue and seem to have some understanding let me put this to you.

You say that badges are splitting up blocks of Best Answers we had and so they are showing differently.
That's fine if it is the case however when you hover on my avatar it says 184 Best answers. I had over 500 before. Not Impressed.

There seems to me to realistically be zero way of telling how experienced or knowledgeable a given user is anymore.

Mac :) 
March 16, 2013 4:40:16 PM

I do have limited info on how things are done even though I'm a Moderator and I was basing that split theory on what I saw in my own profile and it seemed to me that there are now duplicate badges and since the launch of the new system I have not recieved any new best answers so how did I get any of the new badges. One thing I was basing my theory on was that under the old system in the hardware section to get a gold badge you had to have 150 BA in a catagory and once you got the gold badge the count stopped but you continued to get BA in that catagory but it didn't show anymore past the 150. I'm thinking that they continued to count and when the new system launched those BA that were over the 150 counted towards the hew badge.
With the points system going away they are trying to have the badge system show a persons status , experience and knowledge. When you go into a section like say graphics cards and make a post reply to a question if you have a graphics badge it will be displayed under your Avitar and if two badges apply the the two will show. If you have a top badge that you want to display as your status you can select that and it will always be there and can be changed at any time to another of your badges. So staying in the same graphics card section if you have the Graphics card Master badge you can display that one while your in that section and then change it to a different one when you move to a different section.

As far as your best answer count , your saying that before the new system launch you had over 500 and then it dropped to 184 with the new system launch? If you look at your badges you can pretty much get a count of your BA and I can see 492.
If you had the gold badges for Graphics and Cpu which are two Legacy++ badges each one took 150 BA to get Gold. Then you have the Windows 7 Legacy++ and if that was Gold also that's 50 BA. Then there's the Graphics card Master which says 127 BA. Then there are 3 others that have 5 BA for a total of 15. Please note that I have said if you had a Gold badge in those catagories, Gold badges used to be 150 BA and 50 BA .
So from all that I get 492 Best Answers and that's if you had Gold badges.
March 16, 2013 4:53:18 PM

It doesn't work like this, I never got even 20 BA in OCing and I have the Legacy ++ and I don't understand what is "no longer granted"
March 16, 2013 5:24:05 PM

I wish there was a post on what they did with the badges and best answer counts because it's not adding up and I was trying to figure out mine and I can't get to where totals match. After looking at Mactronics it looked like it made sense but then I didn't know what he had for actual badges and if he had Gold or not. I was under the impression the Legacy ++ meant an old Gold badge and Legacy + meant silver but I don't see any Legacy +.

No longer granted means that those old badges cannot be obtained any more because they were based on the old system. You no longer can get a Bronze , Silver or Gold badge but if you had gotten one you received credit for it by the Legacy name.
March 16, 2013 6:00:05 PM

I'm just bothered with some other stuff which I hope it gets fixed quickly.
March 16, 2013 6:03:32 PM

It is always a good idea to post you concerns so that there may be a chance that other people have the same concerns will post also and prompt faster action with fixing it.
March 17, 2013 12:51:27 PM

inzone said:
I wish there was a post on what they did with the badges and best answer counts because it's not adding up and I was trying to figure out mine and I can't get to where totals match. After looking at Mactronics it looked like it made sense but then I didn't know what he had for actual badges and if he had Gold or not. I was under the impression the Legacy ++ meant an old Gold badge and Legacy + meant silver but I don't see any Legacy +.

No longer granted means that those old badges cannot be obtained any more because they were based on the old system. You no longer can get a Bronze , Silver or Gold badge but if you had gotten one you received credit for it by the Legacy name.


You are correct that I had gold badges, I couldn't swear to exactly what they were for, graphics for sure,CPU most probably and one other with 2 silver and 3 more Bronze.
Its just that its all well and good the system counting them towards other badges, however I feel my profile that comes up when you hover over should show all the count and not just those that count towards a full badge as sees to be the case.
What will be will be I guess.

Mac :) 
March 17, 2013 1:34:35 PM

Well it should at least somewhat match and not be so far off , just haveing those two Gold badges in Graphics and Cpu means you have 300 best answers never mind the others and the 184 is far short of that. So there is still work to be done before they can say it done and unless they can reconcile the count there will be a lot of unhappy veterans. Even though I'm a Moderator I have a vested interest in the count because I put a lot of hours into it and will want to have answers. Like you people have come to me for help based on reputation and I have numerous Pm's from people because they saw my status in certain sections. I will continue to dig I don't give up easily.
March 17, 2013 2:24:54 PM

inzone said:
Well it should at least somewhat match and not be so far off , just haveing those two Gold badges in Graphics and Cpu means you have 300 best answers never mind the others and the 184 is far short of that. So there is still work to be done before they can say it done and unless they can reconcile the count there will be a lot of unhappy veterans. Even though I'm a Moderator I have a vested interest in the count because I put a lot of hours into it and will want to have answers. Like you people have come to me for help based on reputation and I have numerous Pm's from people because they saw my status in certain sections. I will continue to dig I don't give up easily.


Hi :) 

You are correct the count is WAY out...

I had 4 Golds, 2 Silvers and a LOT of Bronzes....

So 556 best answers is nowhere near what I had... :( 

As an example... in Laptops I had a GOLD... for 150 best answers.... NOW it says I have 100 and another 50 to go to get Laptop Master :(  :( 

As you say , a LOT of veterans are going to be VERY UNHAPPY unless this is corrected.... those are precisely the people you do NOT want to leave in disgust...

All the best Brett :) 
March 17, 2013 2:35:19 PM

Brett, the forum got upgraded and you still use "hi, all the best Brett" ? :( 
March 17, 2013 2:38:21 PM

ilysaml said:
Brett, the forum got upgraded and you still use "hi, all the best Brett" ? :( 


Hi :) 

And why not ?

Politeness costs nothing...


All the best Brett :) 
March 17, 2013 2:59:45 PM

inzone said:
Well it should at least somewhat match and not be so far off , just haveing those two Gold badges in Graphics and Cpu means you have 300 best answers never mind the others and the 184 is far short of that. So there is still work to be done before they can say it done and unless they can reconcile the count there will be a lot of unhappy veterans. Even though I'm a Moderator I have a vested interest in the count because I put a lot of hours into it and will want to have answers. Like you people have come to me for help based on reputation and I have numerous Pm's from people because they saw my status in certain sections. I will continue to dig I don't give up easily.


Thanks for your time and effort with this, I too fell as you do that reputations should be preserved.

Mac :) 
!