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[Networking] 'No Internet' Error and yellow exclamation mark

Tags:
  • Routers
  • Internet Service Providers
  • Networking
  • Internet
  • Windows 7
Last response: in Windows 7
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March 18, 2013 7:11:20 AM

Alright so I got sent a new router by my ISP AOL today as the previous one's quality was degrading.

The model is a Huawei HG532 and there's a little booklet showing basic setup so i've done as shown, but no connectivity. I'm unable to connect wirelessly (via lappy) or via Ethernet (desktop). Both the laptop and desktop are receiving an internal address (192.168.x.x). I've ipconfig /release /renewed still nothing. I'll dump below the ipconfig /all first from the router which works (which i have plugged in now) then the config from the new (not working) router:

Old (working) router


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-25-22-39-B0-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f053:5a3f:5f6c:cc9e%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 18, 2013 1:58:29 PM
Lease Expires . . . . . . . . . . : Tuesday, March 19, 2013 1:58:29 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234890530
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-3C-D6-23-00-25-22-39-B0-10

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled


New (problematic) router:

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-25-22-39-B0-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f053:5a3f:5f6c:cc9e%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 18, 2013 1:50:12 PM
Lease Expires . . . . . . . . . . : Tuesday, March 19, 2013 1:50:12 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890530
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-3C-D6-23-00-25-22-39-B0-10

DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled



I'm a little bit of a noob at this stuff. i will add that i've ensured that in network properties both IPv4/6 are obtaining an address automatically.

Regards.

Any help would be much appreciated.

More about : networking internet error yellow exclamation mark

a b $ Windows 7
March 18, 2013 12:55:35 PM

Hi, I don't have the router, but it seems that you have to configure it for connecting to the Internet. Have you used 192.168.1.1 and set the connection?
March 18, 2013 1:37:52 PM

alexoiu said:
Hi, I don't have the router, but it seems that you have to configure it for connecting to the Internet. Have you used 192.168.1.1 and set the connection?


Yeah i have done. Although it did just say plug the ethernet cable from your router to your desktop and all should be fine. Still nothing though.
a b $ Windows 7
March 18, 2013 1:45:52 PM

Then I suggest contacting the ISP.
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