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Can't print from XP to shared Windows 7 Kyocera printer

Tags:
  • Windows 7
  • Computers
  • Printers
  • Windows XP
  • Peripherals
Last response: in Computer Peripherals
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March 20, 2013 6:14:29 PM

Hi Everyone,

I have setup a Kyocera FS-2020D KX printer on a Windows 7 x64 computer. On the Windows 7 computer the printer is connected by LPT port. Within Windows 7 the printer is set to Share so that it is available over the network to other Workgroup Computers.

On an XP computer I have added the printer by using the Add Printer dialogue. During initial setup of the printer XP stated that it would "automatically get a driver from the host computer", however it failed to do this, and as a result presented me with an additional dialogue which I used to browse for an appropriate driver file.

I am unable to print a test page from the XP computer, furthermore there is some strange behaviour when right clicking on the printer and selecting Printing Preferences. I have created a YouTube video explaining the issues at hand (please take a look):

Kyocera Driver Issue

I believe that there is a basic incompatibility between the host (Windows 7 x64) computers drivers and those of the guest (XP); more specifically I think that these are driven by the fact that the host is 64 bit and the guest is 32 bit.

If anybody has any advice on how to overcome this issue (whilst leaving the printer connected by LPT to Windows 7 x64) can you please let me know?

Kind Regards,

Davo

More about : print shared windows kyocera printer

March 20, 2013 7:53:51 PM

Hi Kenrivers,

Thanks for your input. I have already downloaded and installed the 32 bit driver onto the XP computer, and the Windows 7 computer will not accept a 32 bit driver - so I have installed the 64 bit driver onto it.

Kind Regards,

Davo
Related resources
a b $ Windows 7
March 20, 2013 7:58:06 PM

Has the newly installed drivers helped or are you still having the same issue with printing?
March 20, 2013 8:00:11 PM

Still the same drivers that I stared with mate, I haven't made any changes. However I have installed the shared printer on two XP computers (which I didn't go into in my original post - for the sake of brevity) using a every method I know of in XP, and using a variety of drivers (about 3 different driver packages from Kyocera).
a b $ Windows 7
March 20, 2013 8:04:42 PM

Does the printer have a wireless option? If yes, you may need to configure the wireless settings if the XP is to connect wirelessly. Also, if the XP machine is to wirelessly you may need to add a new port or configure a port with the IP address of the printer. Selecting the LPT port will not help if the XP machine is not directly connect to the printer.

Links to manuals that may help with configuring the printer:
http://cdn.kyostatics.net/dlc/gb/documentation/usermanu...(ENG).pdf
http://cdn.kyostatics.net/dlc/gb/documentation/installa...(MUL).pdf
March 20, 2013 10:41:24 PM

Hi Everyone,

I have found a solution to this issue. It turns out that Windows 7 64 bit has the capacity to install extra drivers for 32 bit (and other) clients. Simply go into Printer Properties and on the Sharing tab click on Additional Drivers (as illustrated below) -



...then put a tick in the box next to the additional guest type that you need to setup (e.g.: x86 for 32 bit clients like XP) -



Finally once the Windows 7 computer is setup re-add the printer to the XP guest(s). If the XP computer still has a printer installed (but not operating - as in my case) please delete it, and then re-add.

Happy printing :) 

Kind Regards,

Davo
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