Burning a CD/DVD Serious Problem!!

aheadtech

Honorable
Oct 25, 2012
16
0
10,510
Hi Everyone,

So we have a clients PC which has been driving us crazy and we wasted too much time on it already. The problem is that whenever we try to copy a disc which is already a copy with Nero Express 10 the Program crashes and you can't close it from the task manager and even when trying to switch off the PC it says shutting down but never switches off and then we have to switch the PC off manually...

Now these are what we tried already:

*NEW DVD-Writer SATA.
*NEW SATA Cable.
*Uninstalled all Nero Products and re-installed again and even tried installing other version but still with same problem.
*Installed different burning program CD Burner XP, we copied ONCE but then had the same problem, it was either crashing straight away or takes too long and crashes.
*Uninstalled Codec Packs to see if there was a conflict.
*Formatted PC also and after installing all programs we had same problem.

We don't really now what to try more because this never happened...
 

aheadtech

Honorable
Oct 25, 2012
16
0
10,510
Problem was solved, what we did is try another DVD-Writer which was Pioneer and not Samsung and it worked PERFECTLY so we were unlucky to have a faulty drive and also a faulty NEW drive :(